Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 844 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (40) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Benefits are great and associates work well together for the most part." ((in 70 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 47 reviews)); "If your lucky enough to work from home it’s a benefit." ((in 33 reviews)); "Great team and cross" ((in 26 reviews)); "Great work life balance for the most part" ((in 23 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys." ((in 33 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 27 reviews)); "Upper management is disconnected from reality." ((in 18 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews)); "Layoffs occur, but always room to hire newly created Senior Vice President positions" ((in 10 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Atlanta , Washington , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(812 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

812 reviews

4.0

Feb 26, 2024

Easy job

Telephone interviewer

Recommend

CEO approval

Business Outlook

Pros

They have a good training program. It’s an easy job.

Cons

Some of the surveys need to updated

2.0

Feb 22, 2024

Not like it used to be

Account manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers become as close as family

Cons

CEO disconnected with workers More concerned with poor acquisitions than building existing business Pay / bonuses are minimal for employees, but CEO get his each year Layoffs occur, but always room to hire newly created Senior Vice President positions

2.0

Feb 20, 2024

I should have left a year ago

Application support

Recommend

CEO approval

Business Outlook

Pros

Teams are very supportive because we’re in the trenches together. Client relationships are fantastic, if you’re allowed to have them and don’t have to work in the “pod” model. Flexible schedule to manage work/life balance. Unlimited PTO so you can take a break from the chaos.

Cons

Pay inequality across the Patient Experience department with no opportunities for growth or advancement in the role. Promotions and raises outside of the 2% annual don’t exist. Hybrid schedule forced on those who live within 45 miles of an office while others can continue to work remote *another inequity*. Leadership is constantly changing and making decisions without vetting the downstream impact on processes and the actual people doing the work for clients.

Viewing 157 - 159 of 812 Reviews

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Press Ganey

Press Ganey reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Easy job

Not like it used to be

I should have left a year ago

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Jobs at Press Ganey