Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)
avatar

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews
1.0
Jan 2, 2013

The culture is awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We used to have a great culture in our department; good people to work with.

Cons

There have been recent layoffs. Everyone who's left is demoralized and most employees don't believe in this company any longer.

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work allows for flexibility. If you're lucky enough to have good managers, that's huge Pro.

Cons

Owned byprivate equity firms so their profit is #1 priority. 1. Negative morale on Tech and client facing roles. Overworked with little support. 2. Too many layoffs creating more work for remaining employees with no title change or pay increase. 3. Product has a lot of missing functionality and no plans for addressing, very painful for current clients and puts those on front lines in uncomfortable position. 4. Constant hiring or compensation freezes, below average pay, expensive medical benefits.

1.0
Jul 3, 2025

Don’t work here

Recommend
CEO approval
Business Outlook

Pros

Absolutely none come to mind.

Cons

The it department has been overtaken by charlatans who lack the skills to accomplish the work. ‘Staff’ engineers and scientists who have clearly lied across their resume about their credentials and can’t spell the word ‘survey’. And management that for some ungodly reason continues to believes them..Best of luck! How’s the data quality been the past few months?

Viewing 163 - 165 of 813 Reviews

Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.