Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews
5.0
Nov 16, 2023

Nice company

Recommend
CEO approval
Business Outlook

Pros

Good working culture Good technical stack Nice senior management

Cons

Work load is little bit higher

3.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

THE PEOPLE! I have met so many great people.

Cons

The pay could be better but they do a lot for us like a lot of vacation time and trying to keep health care costs down. The number one complaint I have is that they invest a ton money on new systems and don’t talk to the folks who use those systems on a daily basis. Leadership seems to have a vision that is unrealistic.

1.0
Nov 2, 2023

Broken company.

Recommend
CEO approval
Business Outlook

Pros

Colleagues in my business unit are great

Cons

Each week here brings another opportunity for our senior leadership to make terrible decisions. Recently 3 managers were laid off totaling more than 35 years experience. Oddly enough, we were told that we will be hiring for 2 of those positions. Our company shows no loyalty to the experience and knowledge these managers possessed. This has been the theme for the last 5 years. Senior leadership pushing out experience and proven success for inept decision makers. Surveys for our company engagement are handed out frequently with promises of change and “your voice/opinions matter” but this is a joke. No changes are ever made or even addressed even days after the results of the survey are released and our leadership seems too cowardly to address the issues the teams have. Our department has long been a dumping ground for projects, items, issues, changes and we have taken it on diligently and proved our worth, but we are still treated as a group of custodians that will just clean up trash. Pay has continued to be stagnant. Press Ganey can’t afford to give us increases, but our business is doing great? It’s almost insulting to hear our senior leadership talk about this with shrugs smiles on their face like they don’t know how to fix this issue. Having been here for 10+ years I have seen the decay of a truly great company and it gets worse by the year. I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys. Oh, but congratulations on the Forsta acquisition. How is that going?

Viewing 178 - 180 of 813 Reviews

Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.