Press Ganey reviews

3.3

53% would recommend to a friend

(813 total reviews)
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Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

813 reviews
1.0
Oct 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Given it’s long-standing reputation in healthcare, you gain exposure to many industry leaders and innovators.

Cons

The company continues to operate as a startup even thought it’s been in business for 40 years. There is little to no investment in improving operations or investing in its people. Though operational failures are acknowledged, there is no concerted effort to make improvements, but rather put the burden to deliver on its people who are left apologizing and fixing service failures daily. Rather than deliver true value to its clients, the company uses discount pricing and it’s legacy foothold in the market to trap clients in multi-year contracts and then provides the least amount of support to implement and optimize its tools. If you are looking for a values-driven company, this is not the place for you.

Viewing 181 - 183 of 813 Reviews

Glassdoor has 845 Press Ganey reviews submitted anonymously by Press Ganey employees. Read employee reviews and ratings on Glassdoor to decide if Press Ganey is right for you.