A great company goes down hill
Pros
At the rate people are leaving, they are likely to get desparate to hire replacements. There could be a good opportunity for someone who is looking at the end of 2013. There is still some level of accomodation of work/home balance but I am not sure that it will last. There is still the possibility that if the current senior management is replaced that Press Ganey could be a great company again. There are people who are being kept from doing that today.
Cons
The company is very short term focussed. This makes them do things that can have good immediate financial results but are likely to have fatal consequences in the future. The technical debt is enourmous and growing. Individuals do not matter in the company. It is clear that the management perception is that everyone is interchangable and easily replaced. The power structure is very buddy oriented, what was once called the old boys club (but with no gender discrimination at Press Ganey). Being the buddy of the next level up is far more important than competence. It appears that the company is in serious financial straights that has been well hidden from the financial analysts and investors. In the last two years, there has been one bonus paid (The CEO said that based on the financials it should not have been paid) and basically no raises even for exceptional performance according to the CEO.
