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Prime Communications

Engaged Employer

Prime Communications reviews

3.0

46% would recommend to a friend

(2,269 total reviews)

Akbar Mohamed

58% approve of CEO

41% positive business outlook

Prime Communications has an employee rating of 3.0 out of 5 stars, based on 2,269 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prime Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 29, 2017

Worst job ever

Recommend
CEO approval
Business Outlook

Pros

Helping customers if I had to chose anything.

Cons

By far the worst job I've ever had. I was a store manger for a bit over a year and everyday I dreaded going in because upper management was always in your ear complaining about low numbers but NEVER took the time to help drive volume. Unless you were one of their favorites then they would put sales in your name. They never hold sale reps accountable but everything would fall on me, like these reps weren't adults. They will cheat you out of commission every month! Will fire you in the drop of a hat. But expect you to devote you life to them (even on your "off day")... You get group me text messages hours before you even get to work and HAVE to participate in pointless group calls EVER morning. They are very fraudulent! Make reps sale business accounts to regular consumers to check boxes...falsely add insurance to accounts...give tablets for "free" until customers get that next bill with an extra $55 charge on there.

1.0
Apr 14, 2020

Will They Ever Learn??

Recommend
CEO approval
Business Outlook

Pros

Pay was good but not a lot of positives after Prime acquired Springmobile.

Cons

-0 worklife balance (expected to work 60+ hrs 6 days a week as a salaried employee). -Micromanagement is the company culture (I was actually told this by my direct report). -The program "Prime Cares" is just a way for the company to say that they care about penny pinching (hourly employees will actually get documented for OT and submitting time punch edits). -Terrible HR Department (you'll get documented for not fulfilling your job requirements when there's no internal documentation about what each position's job requirements are). -District Managers are expected to interview and hire front line employees (2 tiers below) even though they'll only interact with these employees, at max, 20% of the month.

2.0
Apr 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Starting pay is good. That’s about it.

Cons

From my time working there (only about 7 months) I saw so many shady business practices. My manager would tell clients that they would get a “free” tablet and not tell them about the cost to add the line, and then add bogus discounts onto their account to cover the cost of the line. “Oh just give them this discount on their plan, say they work here” We had so many people calling in to complain that he literally wouldn’t answer the phone. He asked us to participate as well. I had seen him take trade in phones and use them for himself and replace them with cheaper phones. I alerted upper management and they already knew. I was pregnant at the time I was with them and the air conditioner blew at the building. It was 97 degrees outside and I told them I couldn’t work like that because I was light headed. My boss would get upset because I would “take too many breaks” and I wasn’t allowed to sit down while pregnant. Just super shady. I left when I was 37 weeks pregnant (staying a week later than I was supposed to) so I could hit my quota, only to find out that a week later I had a chargeback and my quota was cut in half. Ya seriously. I was one phone away and my entire commission check cut in half.

Viewing 34 - 36 of 2,269 Reviews

Glassdoor has 2,302 Prime Communications reviews submitted anonymously by Prime Communications employees. Read employee reviews and ratings on Glassdoor to decide if Prime Communications is right for you.