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Prime Communications

Engaged Employer

Prime Communications reviews

3.1

46% would recommend to a friend

(2,269 total reviews)

Akbar Mohamed

58% approve of CEO

41% positive business outlook

Prime Communications has an employee rating of 3.1 out of 5 stars, based on 2,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prime Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 3, 2019

Watch your back!

Recommend
CEO approval
Business Outlook

Pros

Average hourly, commission is above average (if you hit the high minimum standards). You can make killer money.

Cons

1. “Prime Cares” what?! This is the companies way to micro manage time with accountability. 1, 2, Gone! 2. Company policies are in writing and signed to cover the company from law suits but they do not actually want you to follow all them. Especially if it means not closing a deal. Walking the gray lines is supported by all management levels. When you here senior leadership encouraging over stepping ethics. Integrity only a word not an action. 3. You are a number! FLMA does not apply to most of the stores. They may approve you for being out but if numbers drop while you are gone. They will let you go. 4. They audit the store camera on a regular bases. Be by the book! If someone wants you over step the book get it in writing. If you get let go for the action they asked you to over step you have proof.

1.0
Sep 2, 2019

Run

Recommend
CEO approval
Business Outlook

Pros

There were absolutely no pros other than some of my coworkers were cool.

Cons

Got hired on to work in a new store that was in the process of finishing construction. In the meantime I worked in a store that was an hour away from my house (they told me it would be for a month max) So much shady business. Manager would ask me to lie to people and tell them that adding a tablet wouldn't increase their bill and to just put on a fake discount code for a place they didn't even work. One time I told them I couldn't make it to work because there was a fire and all roads were blocked. I had been sitting in my car for over 3 hours at that point and I was pregnant. Told them I was turning around and going home. My manager told me "well I see if you turn around and go this alternate route it will only take you two hours to get here" yeah okay. Last month I was there I stayed an extra week to hit my quota because if you didn't hit your quota you only got paid out 75% of your commission. 3 months later I get my commission check and it is 50%. Called the store and they said one of your phones got exchanged and since I no longer worked for the company it had to get resold under a different rep so I got 50%. Such a joke. They are shady and reward fraudulent behavior if it makes them money.

1.0
Aug 23, 2019
Recommend
CEO approval
Business Outlook

Pros

You receive a discount on your cell phone plan. 401k match (only at the end of the year) if you leave prior to the end of year you will not receive your match. Decent benefits

Cons

Commission structure is horrible. I’ve been in wireless sales for 10 years and I earned more commission working part time for previous employers. If you don’t hit your quota you get $0 If you DO hit your quota the company will still cheat you out of your pay coming up with any and every excuse on why you didn’t receive commission. Upper management is a joke. they try “motivating” you by constantly threatening your job. Fake reviews on here just like their google reviews. Instead of faking reviews make your employees genuinely happy and the reviews will take care of themselves. I could go on and on

Viewing 100 - 102 of 2,269 Reviews

Glassdoor has 2,302 Prime Communications reviews submitted anonymously by Prime Communications employees. Read employee reviews and ratings on Glassdoor to decide if Prime Communications is right for you.