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Prime Healthcare Services

Engaged Employer

Prime Healthcare Services reviews

2.6

32% would recommend to a friend

(1,549 total reviews)
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Prem Reddy, MD

23% approve of CEO

31% positive business outlook

Prime Healthcare Services has an employee rating of 2.6 out of 5 stars, based on 1,549 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Prime Healthcare Services employee rating is 25% below average for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Mar 17, 2026

YOU WILL BE SORRY!

Recommend
CEO approval
Business Outlook

Pros

There are no pros to this company

Cons

After they took over Central Maine, they took away the hundreds of hours of sick banks intended for short term disability and replaced it with short term disability that you have to purchase yourself, replaced the benefits with their own Prime insurance and will not pay for anything outside of their network, the other insurance option is garbage, more expensive, and you'll be expected to pay 60% of your bills after your very high deductible has been met, they took away a lot of earned time (PTO) so there is very limited vacation (something like 10 days a year), no merit raises to look forward to, they cut shift differentials, and will force you to sign an arbitration agreement so they won't be held accountable for their crooked actions. If you don't sign it or agree to it (showing up for work is agreeing to it), they claim you voluntarily resigned, even though staying isn't an option unless you comply with the agreement. Such terrible people to work for. They don't care about the workers. They care about how hard they can work you to fill their own pockets.

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Prime Healthcare Services Response
3mo
Thank you for sharing your feedback. We understand that change can be challenging, and we’re sorry to hear your experience has been so frustrating. Your concerns about benefits, compensation, workplace policies, and communication are important to us and have been forwarded to leadership for review. Although we may not always see eye to eye on every perspective, we value open dialogue and remain dedicated to assessing our practices and making improvements where possible.
3.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work varies shifts delivering medications and IV bags to each floor to the Omnicell systems and Nurses' Stations. Omnicell prints reports for medications and narcotics to be pulled medications for pharmacist approval before delivering to each floor for stock, including OR, Radiology and Cath Labs.

Cons

You cannot leave until pharmacist has reviewed and approved anything to leave the pharmacy. So it can delay your delivery time frame because the pharmacist are too busy reviewing orders and talking to nurses on the phone. Omnicell prints duplicates so you are told to deliver medication when another coworker did the same thing.

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Prime Healthcare Services Response
3mo
Thank you for taking the time to share your detailed feedback. We appreciate your recognition of the varied responsibilities and teamwork involved in supporting medication delivery across the hospital. We also acknowledge the challenges you’ve highlighted regarding workflow delays, duplicate Omnicell reports, and staffing coverage. Your suggestions about technician scheduling, floor coverage, and workload balance are valuable and have been shared with leadership and the HR team for review as we continue working to improve efficiency and staff experience.
5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great schedule and flexibility at this time.

Cons

I am getting used to the Health insurance

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Prime Healthcare Services Response
4mo
Thank you for your feedback. We’re happy to hear that the schedule and flexibility have been positive, and we appreciate your patience as you adjust to the health insurance.
Viewing 19 - 21 of 1,549 Reviews

Glassdoor has 1,614 Prime Healthcare Services reviews submitted anonymously by Prime Healthcare Services employees. Read employee reviews and ratings on Glassdoor to decide if Prime Healthcare Services is right for you.