PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

355 reviews
1.0
Jan 21, 2022

Not great

Recommend
CEO approval
Business Outlook

Pros

Not many to think of

Cons

Too much training, management was terrible

3.0
Jan 13, 2022

Good history, hopeful future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong historical reputation for customer service. Good people that I enjoyed working with.

Cons

Left mostly because a lot of changes and better pay for my experience. The service quality really fell off and got challenging for a while there with clients very frustrated we didn't have enough support. It started to get better for while mid-last year but then we lost some of our progress towards end of year. Kind of frustrating for those taking all the calls but I'm sure they will figure it out at some point.

Viewing 124 - 126 of 355 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.