ProCare Therapy reviews

I left ProCare a while ago, but am still absolutely traumatized by the job. If you are looking for a company who cares about their employees as people and not numbers, this is not the place for you. Every single day is a battle at ProCare. Everyone's head was constantly on a swivel to see who would be brought into the next 1:1 meeting with a petty manager to get fired. My hiring class was almost 50 people, and I believe we had 10 or so left after the first 6 months. Looking for decent PTO and benefits? This is NOT the place. New employees accrue 3.5 hours of PTO per paycheck, no sick days, no unpaid time off. Even in emergencies, there is no grace. Tree down in the middle of the road blocking you from getting to work? Better doordash a chainsaw or else you'll be fired before 9am. Snow and ice on the roads? Forget about trying to work from home, that is management's worst nightmare, doordash some tire chains and get to work on time. Never in my life have I seen so many people in the same place struggling so bad mentally. The excited AE's who started with me were completely different people by 3 months in. We were visibly drained to the point of crying in our cars together on our lunch break everyday. Gossip, hookup culture, and immature behavior from senior leaders ran rampant. If you are considering working at ProCare Therapy, run. Even if this is your first job out of college and you are desperate for any offer, run faster. There is so much more to life than work, but at ProCare, work is life and nothing else matters. I promise, any other offer (even if you have to wait) is better than this.

Once segmentation was introduced, AEs lost control over where and what they could work on. It drastically shrunk pipelines and made desks feel restricted and limited. As a “veteran AE”, It’s noticeably harder to get deals now. Many AEs especially newer ones, are struggling to grow, even when they are doing the right things. Older AEs are just hoping they are able to keep their legacy business from the past. Some managers earned their roles, but others were clearly promoted through favoritism. That’s hard to ignore and frustrating for those working hard for a shot. A couple department managers who probably shouldn’t have been promoted (if we went on merit) have power trips, and the gap between upper leadership and day to day teams keeps widening. Great people have already left, and I know more are likely to follow in the coming days. What was once a strong culture is now full of doubt and frustration. Every problem seems to be met with a new contest or incentive, like we’re in high school. It feels out of touch with the real challenges AEs are facing. I truly believe this is all the department managers do during their days is plan these games. It’s a ridiculous waste of time. We’re adults. There doesn’t need to be a game for everything. Time should be spent elsewhere. But again these people weren’t hired off merit so they couldn’t ACTUALLY lead a team like they should. What’s hardest to watch is how avoidable this all was. ProCare used to be special! People (including myself) bought in, worked hard, and genuinely cared. But this shift has pushed many away.