ProCare Therapy reviews

I never write reviews, but this absolutely needed to be said. Working at ProCare Therapy (Same company as Soliant and Voco) was one of the most emotionally draining experiences of my professional life. The environment is toxic, disorganized, and deeply hierarchical in a way that rewards proximity to leadership, not actual performance. There’s an unspoken inner circle made up of siblings, roommates, and golf buddies, who are fast-tracked to promotions and protected at all costs, regardless of how poorly they treat others. The whole company is giving pyramid scheme energy, where leadership hoards power and clients, especially when turnover is high (which it constantly is). They inherit accounts from the very people they run off due to the toxic culture they’ve helped create. There is zero respect for the professionals this company is supposedly here to support either. SLPs, SPEDs, paras, RBTs etc. all treated like numbers to hit contract goals. This isn’t a reflection of most of the recruiters (many of whom are kind and doing their best), but of the unrealistic pressure that values contracts over people. That pressure exists for a reason: ProCare, along with its parent & sister companies Soliant and VocoVision, (there’s also blazerworks, bilingual therapies etc. under the same brand although I don’t have experience with those) is widely known throughout the staffing industry for its toxic reputation. I’ve had multiple internal recruiters from other firms immediately nod in recognition the moment these company names come up and not in a good way, but because they’ve heard the horror stories of recruiters who formerly worked here. Everyone’s desperate for contracts because the company reputation precedes them, even if you do have an actually good recruiter. Leadership behavior only reinforces this dysfunction. It’s incredibly inappropriate for VPs and senior leaders to host gatherings at their homes where they gossip about employees, spill company info, and openly talk about coworkers & subordinates behind their backs especially when these gatherings include people who work under them!! There are also lots of romantic relationships between coworkers, as well as attempts at relationships going on, adding another layer of dramatics and uncomfortability. All of these things create a wildly unprofessional environment and erases any sense of trust or boundaries. They should know by now that things said and done will get back around. Also: if you’re looking around and realizing that almost everyone working here is 21-26 and that hardly anyone stays longer than a year, that’s a massive red flag. Tenure over 2 years is rare, and 30+ year old employees are practically nonexistent. That tells you everything you need to know about how they take advantage of new grads who don’t know better and will be more tolerable of the environment. I know it might seem like a great opportunity if it’s your first “real” job out of college, but please, avoid this place at all costs for your own sake.

I worked at ProCare Therapy as an Account Executive for one year. While the view from the office was a daily highlight, my overall experience was unfortunately overshadowed by a toxic work culture and inconsistent leadership. To be fair, there are a few managers and employees who are genuinely kind, supportive, and great to work with. They bring positivity and professionalism into the workplace — but unfortunately, their efforts are often undermined by the broader culture and cliques that dominate the environment. Favoritism is deeply embedded in the company structure. Promotions and recognition often seem based more on personal relationships — especially shared backgrounds like high school or college — than actual performance or qualifications. Managers openly play favorites, and if you’re not in their inner circle, your chances of success are slim, no matter how hard you work. Office culture often felt immature and unprofessional. Some leaders routinely gossiped about employees during lunch, contributing to a toxic and exclusionary atmosphere. Social dynamics centered around golf, sports, and fitting a specific mold, making it difficult for others to feel accepted. A particularly disturbing moment occurred during a national election when our VP came into the office visibly emotional, crying and outwardly discussing political opinions. This made the environment feel unsafe and uncomfortable for those who held different views or simply preferred to keep politics out of the workplace. There were also serious concerns around safety. Despite hurricanes, nearby shootings, and other local emergencies, employees were still expected to come into the office, regardless of personal health or risk. Attendance policies were strictly enforced — being a minute late could earn you a strike — while others with connections to leadership were given leniency. Compensation and benefits are also far below industry standards. Despite high expectations and long hours, the pay was not competitive, and the benefits package left much to be desired. Incentives tied to performance were frequently promised and never delivered. Rules and policies changed regularly without notice, often feeling like tools to justify letting people go rather than support them. In short, while there are good people at ProCare Therapy, the overall culture needs a serious reset. Without major changes in leadership, transparency, and fairness, the environment will continue to push away talented people who are simply trying to do their jobs well.