Professional Case Management reviews

Some patients are not people that you would want to spend that much time with.

Pay is always incorrect. Sometimes you are waiting a month to be paid. Paper charting. You are not given time to manage your patients outside the patient’s home. They expect ALL paperwork, charting, and patient care to be done in the home. They do not have a way to bill for time that is not in the home. You have none billable however that is your driving and 2 hours weekly for all phone calls and emails outside the patient’s home. They tell you they are ok with none billable time but as soon as you use it they are asking why then tell you to do everything in the patient’s home. I have did case management and nursing for many years doctors office always have to call you back. This is just a poor management company and they do not know how to bill appropriately. They do have benefits but for a family it is not beneficial. You would be working just to pay for your benefits. They do not give raises. No paid holidays. Mileage pay is only .20 a mile. Hours are supposed to be normal business hours. However you give patients and employees your personal number to call when they need anything. They need a true on call system.