Is Progress a good company to work for as a Technical Support Engineer I?

Technical Support Engineer I professionals working at Progress have rated their employer with 3.6 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Progress employees being 3.8 out of 5 stars. Search open Technical Support Engineer I Jobs at Progress now and start preparing for your job interview by browsing frequently asked Technical Support Engineer I interview questions at Progress .

Does Progress pay Technical Support Engineer I employees well?

Technical Support Engineer I professionals rate their compensation and benefits at Progress with 3.3 out of 5 stars based on 17 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer I salaries at Progress.

How happy are Technical Support Engineer I professionals working at Progress?

87% of Technical Support Engineer I employees at Progress would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Technical Support Engineer I professionals have also rated Progress with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Progress?

Software Engineer (48) , Senior Software Engineer (40) , Principal Software Engineer (27) , Technical Support Engineer (18) , Sales (13) , Software Developer (13) , Software Engineer II (13) , Intern (12) , Director (10) , Sales Engineer (10) , Account Manager (9) , Product Manager (9) , Manager (8) , Sales Representative (7) , Senior Consultant (7)

What are the pros of working at Progress according to real employee reviews?

"Good work life balance on the job" ((in 95 reviews)); "Get to work with really great people that are genuine" ((in 91 reviews)); "We have a great culture" ((in 63 reviews)); "2. Good Benefits." ((in 62 reviews)); "Good work culture and people." ((in 43 reviews))

What are the cons of working at Progress according to real employee reviews?

"Lots of layoffs and turnover over the last few years." ((in 25 reviews)); "The upper management is absolutely opposite of the middle one" ((in 12 reviews)); "within 6 months of my being there the CEO left and it's been constant change since." ((in 6 reviews)); "The new management should be successful but the amount of time to climb back is unknown." ((in 5 reviews)); "Lack of Diversity" ((in 3 reviews))

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Progress

Progress Technical Support Engineer I reviews

3.6

87% would recommend to a friend

(17 total reviews)

Yogesh Gupta

83% approve of CEO

68% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.3

Compensation and benefits

3.0

Senior management

Technical Support Engineer I employees have rated Progress with 3.6 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Engineer I professionals have a good working experience there. Progress is rated in line with the average (within 1 standard deviation) by Technical Support Engineer I professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

3.0

Aug 3, 2021

No Job Security

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Product Based Good Pay Good Facilities Work-Life balance Cab Facilities for Tech Support

Cons

Massive Office Politics Can give any flimsy reason to lay you off No job security at all. No career growth.

5.0

May 31, 2021

Progress is a great place to work at

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Benefits Employee recognition programs Training accommodation Cross Team Collaboration Regular suverys for feedback

Cons

Cannot think of any Cannot think of any Cannot think of any Cannot think of any Cannot think of any

4.0

May 13, 2021

Work Envinronment

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Peaceful and very professional workplace.

Cons

Certain seniors can be very difficult to deal with and are partial

Viewing 10 - 12 of 17 Reviews

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Progress Technical Support Engineer I reviews

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Progress is a great place to work at

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