Is Progress a good company to work for as a Technical Support Engineer I?

Technical Support Engineer I professionals working at Progress have rated their employer with 3.6 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Progress employees being 3.8 out of 5 stars. Search open Technical Support Engineer I Jobs at Progress now and start preparing for your job interview by browsing frequently asked Technical Support Engineer I interview questions at Progress .

Does Progress pay Technical Support Engineer I employees well?

Technical Support Engineer I professionals rate their compensation and benefits at Progress with 3.3 out of 5 stars based on 17 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer I salaries at Progress.

How happy are Technical Support Engineer I professionals working at Progress?

87% of Technical Support Engineer I employees at Progress would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Technical Support Engineer I professionals have also rated Progress with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Progress?

Software Engineer (48) , Senior Software Engineer (40) , Principal Software Engineer (27) , Technical Support Engineer (18) , Sales (13) , Software Developer (13) , Software Engineer II (13) , Intern (12) , Director (10) , Sales Engineer (10) , Account Manager (9) , Product Manager (9) , Manager (8) , Sales Representative (7) , Senior Consultant (7)

What are the pros of working at Progress according to real employee reviews?

"Good work life balance on the job" ((in 95 reviews)); "Get to work with really great people that are genuine" ((in 91 reviews)); "We have a great culture" ((in 63 reviews)); "2. Good Benefits." ((in 62 reviews)); "Good work culture and people." ((in 43 reviews))

What are the cons of working at Progress according to real employee reviews?

"Lots of layoffs and turnover over the last few years." ((in 25 reviews)); "The upper management is absolutely opposite of the middle one" ((in 12 reviews)); "within 6 months of my being there the CEO left and it's been constant change since." ((in 6 reviews)); "The new management should be successful but the amount of time to climb back is unknown." ((in 5 reviews)); "Lack of Diversity" ((in 3 reviews))

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Progress Technical Support Engineer I reviews

Item: Progress
Rating: 2
Author: Technical Support Engineer

3.6

87% would recommend to a friend

(17 total reviews)

Yogesh Gupta

83% approve of CEO

68% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.3

Compensation and benefits

3.0

Senior management

Technical Support Engineer I employees have rated Progress with 3.6 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Engineer I professionals have a good working experience there. Progress is rated in line with the average (within 1 standard deviation) by Technical Support Engineer I professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

3.0

Nov 11, 2011

Good place to work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Friendly management Good environment to work Knowledgeable people

Cons

Losing talent cuz of average Salary and Benefits lesser than Market Rates. This could be better to avoid losing talent/resources

2.0

Jul 28, 2010

Very Little Direction

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good benefits, and typical IT culture.

Cons

Too many to count, the place is stuck in some kind of backward corporate bubble, where the size of your office is based on your title.

Viewing 16 - 17 of 17 Reviews

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Very Little Direction

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