Progress Technical Support Engineer I reviews

3.6

87% would recommend to a friend

(17 total reviews)
avatar

Yogesh Gupta

83% approve of CEO

68% positive business outlook

Technical Support Engineer I employees have rated Progress with 3.6 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Engineer I professionals have a good working experience there. Progress is rated in line with the average (within 1 standard deviation) by Technical Support Engineer I professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

17 reviews
1.0
May 23, 2023

Full of BS

Recommend
CEO approval
Business Outlook

Pros

Company is stable in financial growth with recent acquisitions. Remote Work life balance

Cons

We were recently acquired by Progress and sold on "people" are first moto. They came in chopped up the talent and made no real effort to get to know the business units and value. The HR dept is a joke, full of young talent who just refers you to email chains to provide support or advice. The execs are mostly friends of Yogesh who he has brought over from other companies he worked at. It's unfortunate, Progress attempted to state they care so much about the people they acquire and laid on the sweetness so thick which was overdone and then laid off key talent. Pay and benefits Method they laid off teams so unpersonal No real DEI hired token employee to show they are diverse.

avatar
Progress Response
3y
Acquisitions are difficult, both for those who leave and those who stay. Effectively merging two businesses is a challenge, and all decisions made are done to position the company and all employees for long-term success. Yet everything we’ve been able to accomplish as a company stems from our culture of inclusion and respect. Our Corporate Social Responsibility Report documents our commitment to living our values. You can view it here: https://www.progress.com/social-responsibility As a current employee, we encourage you to reach out to your People Team business partner to air any concerns. It’s the best way for you to enact meaningful change and be a part of making Progress even better.
4.0
May 4, 2022

Big company

Recommend
CEO approval
Business Outlook

Pros

Interesting set of products for this company.

Cons

Thing were good for the most part.

5.0
Mar 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, and work-life balance are amazing.

Cons

Learning curve can be challenging

avatar
Progress Response
4y
We’re pleased to hear that you’re happy with your compensation and our company culture. We have a great team in place to make the onboarding process as seamless for new arrivals as possible. That, combined with our buddy and mentor programs, strive to make Progress a welcoming place for all staff from day one.
Viewing 4 - 6 of 17 Reviews

Glassdoor has 992 Progress reviews submitted anonymously by Progress employees. Read employee reviews and ratings on Glassdoor to decide if Progress is right for you.