Progressive Insurance Claims Representative Intermediate reviews

3.3

41% would recommend to a friend

(87 total reviews)
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Tricia Griffith

47% approve of CEO

42% positive business outlook

Claims Representative Intermediate employees have rated Progressive Insurance with 3.3 out of 5 stars, based on 87 company reviews on Glassdoor. This indicates that most Claims Representative Intermediate professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claims Representative Intermediate professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

87 reviews
2.0
Nov 30, 2012
Recommend
CEO approval
Business Outlook

Pros

It pays the bills. Or comes close.

Cons

Senior mgmt will NEVER have your back, unless you are marked for "big things". Claims adjusters are treated as scapegoats. Expect to be the sacrificial lamb with these people. Expect to be caught in the crossfire between the mgrs of two different work groups, and DON'T expect your mgr to support you - he'll find a "coaching opportunity" for you, regardless. They "give" you the tools for success? As in, CCU transfer claims, any excuse to not be an Exceeds file, ridiculous documentation notes, being held accountable for a deductible, rate increase, another employee's error that shows up in a customer satisfaction survey called NPS? Tools to frustrate you and NOT give you pay raises, is more like it.

4.0
Aug 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Progressive seems like a great company so far (just 1 year of service). I really like the people I work with and I have been promoted fairly quickly (which I hear is abnormal).

Cons

The workload is heavy and you are salary. When we are fully staffed, it can be pretty fun, but unfortunately it seems someone is always getting promoted, switching roles, etc, and then it can be a ton of work.

Viewing 85 - 87 of 87 Reviews

Glassdoor has 9,316 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.