Progressive Insurance Inbound Sales Representative reviews

3.9

46% would recommend to a friend

(23 total reviews)
avatar

Tricia Griffith

99% approve of CEO

46% positive business outlook

Inbound Sales Representative employees have rated Progressive Insurance with 3.9 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Inbound Sales Representative professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Inbound Sales Representative professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

23 reviews
5.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Advanced training; ability to choose schedule based upon tenure and performance metrics; clearly outlined numerical performance expectations; annual 8% performance bonus; plentiful work-from-home opportunities; experienced management; ability to self-select daily break times

Cons

Repetitive call environment; must often explain difficult or technical underwriting protocol to customers who may not understand or accept; frequent periods of high call-volume with less than 5 seconds between calls

3.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Progressive does an amazing job offering benefits to it's employees and providing the best experience in that regard. The pay is okay for what you do. The on-boarding program is fantastic. It is tough to beat having an insurance company that not only trains you, but also pays for your licensing. Work/life balance is awesome.

Cons

The work can obviously become quite monotonous. Not to mention you are trying to help customers who don't always help you help them. The assist supervisors are quite unhelpful at a particular location, so sometimes you have to call several times before you get help. They lead you to believe that there is opportunity for quick growth, however that is far from the truth unless you know what shoulders to rub.

Viewing 16 - 18 of 23 Reviews

Glassdoor has 9,286 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.