Pros
Fast growing company, lots of opportunities for moving up. The pay and incentives are decent, but only if the company does well, it’s all based on gainshare. Access and openness to management all the way up is incredible.
Cons
Not so great work life balance. Customers are abusive and inappropriate on the phone and a supervisor basically said you should suck it up and sell the policy, the focus is on growth and increasing profitability not employee experience. They pride themself on transparency and integrity, but I have seen others be intentionally misled from the interview process, to the promotion process and so on. The work is mindless and requires very little skill. Hitting your numbers is very important even though you’ll hear that “it is the behaviors that we care about, your numbers will follow along” you’re encouraged to basically bully customers in to buying the policy to hit the numbers. The company is so focused on solving the immediate problem they often create a worse problem down the road by fixing today’s problem.