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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (9,002 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      9K reviews
      2.0
      Feb 12, 2018

      The grass isn’t always greener

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co workers Nice pay Free lunch

      Cons

      There’s no worklife balance. Managers that don’t understand your job but tells you how to do it. Unrealistic expectations. Unpaid overtime. Inconsistent on processes

      4.0
      Feb 10, 2018

      Claims Generalist

      Claims generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainshare, competitive pay, very diverse and accepting of others' differences, good benefits, ability to work from home if needed, coworkers are great, management likes to joke to make things more light-hearted and stressful. Nice breakroom with free coffee and occasionally free food. State-of-the-art office. Some managers are very flexible and truly care. MANY opportunities for advancement.

      Cons

      Very heavy workload that changes from week-to-week. One week you may be able to get out of there on time, and then during peak seasons, you can expect to stay 2 hours extra or so...at least. Must be extremely proficient at prioritizing, time management, and efficiency to stay afloat and get positive performance evaluations. Customer surveys are viewed as sacred, yet don't accurately represent YOUR claim handling. Rigid attendance policy where illnesses are concerned, as they view pre-approved time as only acceptable time off. Inventories are so high, that if you miss a day, even if pre-planned, expect to drown when you return.

      5.0
      Dec 10, 2017

      Great Culture

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of OT available, tons of support, the working environment is fantastic, and the company cares about it's employees.

      Cons

      Working in auto insurance our main metric was based on home owners insurance.

      Viewing 304 - 306 of 9,002 Reviews
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      ReviewsProgressive Insurance reviews

      Glassdoor has 9,272 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.