Progressive Insurance reviews

Where do I start? As everyone else here is saying, the workload is unreasonable and unmanageable and they finagle you with talk of "flexibility" in your schedule that you don't actually have because 1) they admittedly give you more than 40hrs of work per week and 2) as an example my supervisor texted me in the middle of my THERAPY session at 8:30am to ask why I wasn't logged in yet. The micromanaging is absurd. The phone expectations are a joke. To have to handle call center volume while also managing a high inventory of complex claims, learning to navigate liability,legalese, statues, financial adjustments is absolutely ridiculous. They tell you your "phone behaviors" aren't factored into your performance review, and then they hound and shame you at every opportunity if your numbers aren't meeting their expectations. Starting this week I am keeping meticulous track of my work down to the minute and refusing to put in more than 8hrs per day, and I plan on submitting this documentation to them when I quit to show them that I am working the 40 hours I was hired to work and anything that doesn't get accomplished is not my problem. (My list even included my 2 minute pee and water breaks, I'm not messing around). There is zero awareness of neurodivergence and/or different working needs. No equity in expectations of performance, timelines, or training schedule. I submitted a formal accommodations request (I have autism, ADHD, and Dyscalculia) and most of my requests have been ignored. I'm quitting as soon as gain share hits. Don't work here.

DAILY WORKLOAD NO (And I cannot stress this enough) Work/Life Balance. You are given a ton of PTO time but your damned if you use it. You’ll pay for your time off with long hours, unrealistic claimloads and expectations, as well as entitled/rude customers when you come back into work. Very Metric/Stats Based Position TERRIBLE PAY (!!!) for the amount of work and stress this position entails TERRIBLE Health Insurance Coverage (Don’t even bother signing up for PPO Coverage; the provider will still restrict your coverages. And BEWARE if you have underlying health issues and NEED health coverage) You’re expected to basically do the work for 10 different roles for one position. Even if you have amazing time management skills, you’ll still be stressed out to some degree Your basically a glorified call center worker and are expected to take inbound calls inbetween your current/newly assigned workload Office Politics (if you want to be promoted - worry more about impressing/smooching to the right people; not your work performance) Because of the workload; the job becomes very monotonous and robotic VERY HIGH TURNOVER RATE (!!!) - The longer you stay in this position the more work you will be assigned due to the turnover rate