Progressive Insurance reviews

Favoritism, cronyism, too much micromanaging, bad supervisors. I took a Friday off when my uncle died. I ran into a co-worker that Friday night. When I went into work on Monday my manager tells me they're opening an investigation on me because another coworker is alleging that I lied about my uncles death to take a day off. Up to this point I had never been in trouble for anything at Progressive and I had plenty of vacation time available to use if they needed me to do so. They tell me I need to bring in proof of his death asap or I will be terminated. Of course I promptly had a family member fax me a copy of his death certificate to prove my supervisor wrong. From then on working at progressive became extremely awkward. If you didn't suck up to the managers and go to every work social event then you had little chance of advancing. Most of the employees in the claims department did not seem happy. This is a place people work at because they don't know what they want to do with there life or they can't get a better job. I remember a senoir claims adjuster telling me how he had got an MBA while working at Progressive and his supervisor told him that while that was good it wouldnt do anything to help him advance his career at Progressive. On top of all this the Progressive claims department was an extremely negative place to be as employees were constantly gossiping about bad customers and former employees. If this sounds like a great place to work to you, good luck.

No available time off, schedules are always bad and unethical, and it seems like their metrics are designed to be able to give them ability to fire people at will instead of actively measuring progress. They also effectively mandate that overtime be used but hurt your statistics if you work through lunch, to get home earlier. In addition, it's impossible to arrange a day off unless you schedule more than six months ahead, so if you become ill then they're already planning to fire you. They're also obsessed with their investment in service centers, which drastically lengthens the repair process and infuriates the customers, which leads to an even worse position. Plus, they're much below the average pay for the position.