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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (8,994 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Jan 15, 2009

      Get Rid of Renwick

      It quality assurance analyst senior
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have met a lot of good people aquired some good lasting friendships. I have learned alot in the time that I have been there. Working for this company has gotten worse instead of better. It was a much better company to work for 6 years ago, which is when people cared about their job and their employees.

      Cons

      Under performers are handheld and coddled. Management cannot be honest with under performers, but yet they have no problem overloading the above average performers to compensate for what the under performers cannot do. So instead of making the under performers step up to the plate and do their job they screw the employees that are valuable to the company and make them want to leave the company.

      4.0
      Jan 3, 2009

      Progressive listens to employees and strives to keep them happy.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reasons to work at Progressive are the holistice approach given to the employees given towards attendance. Progressive understands that employees need to miss work sometimes and therefore we do not have a strick attendance policy as some employers do. This holistic approach makes it a lot easier to balance life and work. Also they have a great work from home program in the works that is going to benefit a lot of people. I think that that is a terrifc benefit for employees and I can't wait to have the opportunity given to me.

      Cons

      Some of the downsides of working at Progressive would have to be the new change in the training program. I recently started at Progressive and the training program is all web based training and work at your own pace. The problem is is that the training is out of order and there are a lot of things that are not taught so when you start to handle customer accounts you are lost and there is a lot of things that you don't know that are common sense things. I managed to do well because I have previous insurance background so I was able to wing it.

      4.0
      Jan 3, 2009

      Work hard. Learn a ton. Great Place to Work.

      Claims manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth and challenge. Solid company where they execute well. Honest culture. Few politics. People say what's on their mind even when it is difficult.

      Cons

      Lack of diversity. Lack of infusion of outside talent.

      Viewing 8938 - 8940 of 8,994 Reviews
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      ReviewsProgressive Insurance reviews

      Glassdoor has 9,263 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.