Progressive Insurance reviews

Never ending workload. It doesn’t matter how hard or fast you work, when you finish claims you’ll get new ones to replace them. Unspoken expectation is that you skip lunches and work late to keep your head above water on claim volume. Be prepared to work 50hrs a week. No overtime pay because you’re salary after 6 months.

Very heavy workload that changes from week-to-week. One week you may be able to get out of there on time, and then during peak seasons, you can expect to stay 2 hours extra or so...at least. Must be extremely proficient at prioritizing, time management, and efficiency to stay afloat and get positive performance evaluations. Customer surveys are viewed as sacred, yet don't accurately represent YOUR claim handling. Rigid attendance policy where illnesses are concerned, as they view pre-approved time as only acceptable time off. Inventories are so high, that if you miss a day, even if pre-planned, expect to drown when you return.