Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,999 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jun 2, 2022

Run away

Recommend
CEO approval
Business Outlook

Pros

The best part about progressive are you coworkers, and of course the medical benefits.

Cons

They overwork you. In order to get the job done you'll have to put in 20 plus extra hours a week that are unpaid. So your salary but without all the benefits of being salary. You supervisor has the ability to turn your job into a nightmare pressuring you to get your numbers all while your drowning in claims. They never have enough people to help with this because of how badly your treated. Everyone quits eventually and you have to pick up there old claims. If a never ending circle of stress and burnout. P.S. they have this trick to make you feel special by saying we only hire under 1% of people who apply so if your here your exceptionally

4.0
Mar 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Corporate training was very informative, self paced, a lot of time to practice skills. Management has been very helpful. Pay and benefits are decent.

Cons

The workload is high. Be prepared to work a full 8 hours and then some. They stress time management skills but the reality is you can’t work 5-6 new claims a day, manage current claims, and get 2 hours of inbound phone time each day. It’s just not humanly possible.

1.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

There is a decent PTO program.

Cons

- If you are straight or male good luck progressing with this company - A lot of favoritism happens here - There is a lot of I can do this but you cant attitude. - if you fall under the first line then you will be underpaid and when it comes to promotion you wont get the job - worked here for 4 years and watched every male or straight person be replaced with the opposite (which this isnt a knock againt anyone) just not a fair opportunity workplace - You will notice overtime that the hard working employees are paid less and the person who goofs off and barely does their job somehow makes more than you. - claims to have worklife balance but then suspends PTO on most days - Claims to be not political but internally is very political. Doesnt matter what your political belief is should not be displayed in the workplace. - you will have a new supervisor every 2 months - you will commonly be required to do things out of your job title and pay grade and then when it comes time for a promotion you apply for they will turn the other cheek. - You will always be expected to not question anyone higher than you even when they are wrong and could cause issues for the customer - They always have system issues and have so many work arounds you loose track and then there will be no guide for these and then you will be yelled at when you arent doing the work around they didnt provide and guide on. - You are always expected to have tolerance for their mistakes but forbid you breathe wrong while you work here. Their stock is failing their internal annual business percent is failing but they will continue to tell you how great progressive is doing for the year... the numbers say otherwise. - often times you will not be provided adequate training and then be responsible if you did not do something right. (not after you have worked a skill for a long time and you get it down right when you get out of training you are expected to be absolutely perfect) - I have watched very hardworking people that over perform their job get less and treated like they dont matter because they are a male and this is coming from a female. - Health Insurance here is a joke - They claim to have the great culture and to be diverse and this is far from the truth. No one person above your supervisor level lives by the rules and culture they preach. - Run run run away from this place unless you absolutely accept this and then I would move to the next place as fast as you can.

Viewing 169 - 171 of 8,999 Reviews

Glassdoor has 9,268 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.