Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,000 total reviews)
avatar

Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 12, 2017
Recommend
CEO approval
Business Outlook

Pros

The job is relatively easy and they do provide health benefits.

Cons

Inexperienced, careless management with poor communication skills. MICROMANAGING to the max, and a lot of mistakes and issues for a company that is as big as it is. Seriously concerning considering that they are supposed to be protecting thousands of people with insurance policies when they can't even keep it together. Poor treatment of employees. Rest assured you are only a disposable number.

2.0
Aug 19, 2017
Recommend
CEO approval
Business Outlook

Pros

-The training is extensive and thorough. -They try to offer "Silicon Valley" perks (emphasis on "try". -The medical benefits are great and they have an on-site clinic.

Cons

-It's like working in purgatory. -You are literally attached to your phone all day. -Your bathroom breaks are timed (and in total should be less than 10 minutes). -I never saw a single job there that I wanted. They all looked as dull and lifeless as the one I had. -Talking to agents and customers on the phone all day was soul-crushing. The customers talk to you like you were the enemy that was trying to screw them over, and the agents talk to you like you're a dog. -The pay barely kept me afloat.

2.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, schedule flexibility, on site health services, on site gym, cafeteria, offers health insurance to part time employees.

Cons

No longer employee focused, bottom line is profit. Company metrics have changed to a heavily numbers-driven workplace. Management is often forced to lie to employees about changes.

Viewing 235 - 237 of 9,000 Reviews

Glassdoor has 9,269 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.