Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,000 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jan 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Very Few. Individual co-workers were great. Reasonable benefits package. Pay bumps if you agree to work differential shifts.

Cons

Work load is overwhelming. No advancement unless you want to transfer to another office to do the same job. Claims adjusters are expected to work from home evenings and weekends, come into work when very ill, or when weather conditions are unsafe. NPS/Performance evaluation metrics are unreasonable and unsustainable. Constant threat of being fired for being unable to keep with ridiculous work load. Low staff morale. Team Leads play favorites and reps against each other. Unprofessional work environment, inappropriate sexual relationships between reps, reps & TLs, and drug use.

1.0
Apr 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Medical Center on site (youll need it!) Fitness center on site paid training you get your own cubicle safe place to work

Cons

Web based training s a JOKE! They promise the stars and the sky when they first hire you in regards to time off/schedule/open door policy but its all a load of BS! Managers are clueless and arrogant! Nothing but negative reinforcement! Learn by making mistakes and then get reprimanded / written up for sed mistakes! I saw people graduated due to the fact that the trainer didnt want to deal with them any more! Trainers sit around and gossip about students and talk smack about them openly (Ive witnessed) Dont EVER rock the boat! They WILL get rid of you. Their guidelines are vague and contradict each other and be prepared to get mixed messages of what to do from coaches and supervisors! I had 5 different coaches and every time I got a new one, they had completely different issues than the one before! Its like being back in high school! Clicky as all all helck! When I was first hired, I thought I won the lottery. After a few months i developed a twitch, had anxiety attacks and dreaded coming into work EVERY DAY! Another corporate wolf in progressive sheeps clothing!

2.0
Oct 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Good 401k plan, Good opportunity to advance up in the company as turnover rate within first year is 75% at Brooklyn / Queens Office.

Cons

Employee Morale is at its worst, last year over 12 employees quit within 3 weeks of one another. Benefits plan has changed for the worse, Company in Layoff structure. Company is planning to move all positions to cleveland as pay scale is much lower. Company has closed over 5 offices in NY State in the last year. Company gives "mental health" day offs for employees knowing the work environment is close to disasterous, which has led employees in the past to punch walls, join mental institutions and have nervous breakdowns.

Viewing 250 - 252 of 9,000 Reviews

Glassdoor has 9,269 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.