Pronto Insurance reviews

3.3

38% would recommend to a friend

(14 total reviews)

Tiffany Reiner

Not enough data to show CEO approval

38% positive business outlook

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14 reviews

Reviews about "Culture"

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4.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to allow flexibility, but that has changed recently

Cons

There has been a lot of change over the years so things are very uncertain

1.0
Apr 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Inside an office, AC, relaxed environment where people don’t care if you have a drink or food by your desk. They’ll hire anyone with a pulse and pay for your P&C licensing, although if you want in on the industry it’s probably better to do it out of pocket and on your own time to avoid the headache that is dealing with this company.

Cons

Every bad review you’ve probably already read about this company is spot on. Everything from the atrocious compensation, (perhaps the lowest in the entire industry) all the way to the management. This is no longer a small company driven to treat their employees like human beings, they’ve grown enough to treat the bread and butter of the company (sales agents) to treat us like we are replaceable immediately after any little mistake. No formal write up, private conversation, taking it up to chain of command, zero professionalism. You’ll be fired on the spot if the DM is having a bad day. I was barely on my first week and the onboarding process was incredibly vague. Never received a training schedule, as well as there was only one other person whom I was supposed to shadow and she was too busy working to train me. Not her fault at all, but DM just acted upset at me, a person on my third day at the job, because we were supposed to take the same lunch when no one ever told me a thing meaning the store was basically inoperable if my trainer was out to lunch. In order to get an answer I had to email 3 different people in HR, onboarding, recruiters, you name it. That alone speaks volumes about a company and the lack of structure and communication all around. There’s only ever 1-2 agents per store anywhere you go, and you’re still expected to go out of the site to distribute marketing materials, but there’s no direct commission structure or any way for a sale to come back to you unless the people come to YOUR store. My trainer would literally cut the administrative fee in half to entice people to sign up with her instead of having the customer run off to another location. Maybe I could have gone back and fought for my job back but at that point, why would I care to?

2.0
Mar 16, 2022

Over worked low pay

Recommend
CEO approval
Business Outlook

Pros

They have a good training program and pay for your license. They do events sometimes for employees to keep up morale.

Cons

Had to drive all over the district and cover for stores that had only 1 employee who needed a day off, so I would be there for 12 hours with no break. They paid so low that some full time employees with kids were eligible for food stamps and govt benefits.

Viewing 1 - 3 of 14 Reviews

Glassdoor has 107 Pronto Insurance reviews submitted anonymously by Pronto Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Pronto Insurance is right for you.