PubMatic reviews

The turn over is a problem that should come front and center. Due to turn over, some people's morale can swing up and down. It's hard when colleagues and respected leaders leave the business in such a big exodus. The turn-over rate is just tremendous and customers bring it up all the time. "You are my 5th account manager in 1 year." Due to lack of staffing, people are generally over worked and get stressed. In this type of economy, it's silly that PubMatic cannot fulfill open headcount. Retain the top employees not by offering promotion or raises, but by listening to their feedback and putting it in to action. There is a lack of operational discipline in the business overall. In order to get something done for a customer, people often have to loop-in 5 people who sit in different time zones. Escalations management becomes a core part of sales people's jobs and most sellers just don't know how to project manage well. Commanding people's attention in order to resolve customer challenges becomes burdensome and places an undue tax on the teams.

Attrition is high (33%) Most of the employees are new (6-8 months). No communications between departments. Executive team should start noticing the pattern. Why do people leave? There's someone in Management who's "toxic". Always negative, very political. People are starting to talk about how the work environment is "hostile". There's no work-life balance; people get burned out then leave. Even if they don't have a job lined up, they'll leave as long as they're outta there. That's how bad it is.