Is QTS a good company to work for?

QTS has an overall rating of 4.4 out of 5, based on over 519 reviews left anonymously by employees. This rating has been stable over the past 12 months. 86% of employees would recommend working at QTS to a friend and 93% have a positive outlook for the business. The best reviews about QTS have been left by employees working as Account Executive , Sales and Project Manager .

Does QTS pay their employees well?

According to anonymously submitted Glassdoor reviews, QTS employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at QTS. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at QTS?

86% of QTS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated QTS 4.4 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at QTS?

Account Executive (18) , Sales (14) , Manager (12) , Project Manager (11) , Critical Operations Technician (8) , Data Center Technician (8) , Systems Engineer (6) , Director (5) , Critical Environment Supervisor (4) , Critical Environment Technician (4) , DCIM Engineer (4) , Intern (4) , Sales Representative (4) , Senior Account Executive (4) , Senior Accountant (4)

What are the pros of working at QTS according to real employee reviews?

"Hire great people that truly care about the customer and each other." ((in 50 reviews)); "Benefits are good" ((in 25 reviews)); "The pay is good and plenty of OT possibilities." ((in 21 reviews)); "I was lucky enough to land on the strategic planning and investments team where I had great leadership and mentorship." ((in 17 reviews)); "The teams and individuals at an engineering level and below are great to work with and very family oriented." ((in 15 reviews))

What are the cons of working at QTS according to real employee reviews?

"It’s saddening to see the amount of QTS employees that resigned because of bad management." ((in 21 reviews)); "To my knowledge, upper management really has not done anything about that, which does not surprise me since they did nothing about the other departments that had similar turnover." ((in 16 reviews)); "Leadership from directors and above is abysmal and managers and frequently being forced to run their operations by the seat of their pants with virtually no support" ((in 10 reviews)); "There is limited work from home options." ((in 9 reviews)); "Favoritism and nepotism (HR and CTO)." ((in 7 reviews))

What are employees saying about QTS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about QTS layoffs and their outlook for job security at QTS in 2026.

What QTS locations have received the highest employee ratings?

San Francisco , Chicago , Sacramento , Ashburn , Dallas , Irving , Duluth , Washington , Atlanta , Santa Clara

QTS reviews

4.4

86% would recommend to a friend

(499 total reviews)

David Robey and Tag Greason

92% approve of CEO

93% positive business outlook

Ratings by category

4.5

Culture & values

4.4

Work/Life balance

4.4

Career opportunities

4.2

Diversity & inclusion

4.2

Senior management

4.2

Compensation and benefits

QTS has an employee rating of 4.4 out of 5 stars, based on 499 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

499 reviews

1.0

Jun 2, 2017

I do NOT recommend working at QTS

Sales director

Recommend

CEO approval

Business Outlook

Pros

Some good people that try really hard but generally get stymied by lackluster middle-management and completely disconnected upper management.

Cons

QTS is really a second/third tier player in both the data center and managed hosting/cloud markets. Their data centers are decent but usually in smaller tier 2 cities. The managed services and cloud offers are a disaster. There is virtually no innovation at the product level. Compliance is a disaster. Pay is sub-par compared to the industry Benefits are almost laughable. Terrible health insurance. Employee stock program with no employee discount!!! What is the point? Etrade anyone? The Carpathia acquisition made everything worse. Carpathia employees had chips on their shoulders because they couldn't cash-in on getting purchased.

QTS Response

8y

Although this is never the type of review we wish to receive, we do thank you for taking the time to share your feedback. We believe there are always areas in which we can improve and will continue to strive to provide a great culture and experience for our people and customers. I’m sorry that was not the case for you and hope you have found a better fit for yourself. Don Swartz Sr. VP Operations & Technology

2.0

Jan 5, 2016

There's a reason you keep seeing the word "clueless" in the reviews

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

OK if you want to keep your mouth shut and not question decisions or offer opinions.

Cons

Suffers from extremely bad and arrogant management going all the way to the top. The number of terrible decisions made by the executives is staggering and they'll do anything to make the company look better to investors. They love to claim that they're about family but on a number of occasions they let people go 2 weeks before Christmas so they could get salary off the books by year end. All-hands meetings were always uncomfortable due to the excessive references to God and Jesus - felt more like a cult than a company. Your opinions, criticisms, and ideas won't be welcomed.

1.0

Jan 11, 2023

Don't believe the hype about QTS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is decent and they want people to volunteer.

Cons

Everything else. Leadership is hypocritical. no work-life balance. Powered by people - not at all. "We can't solve anything we can't talk about" -- laughable. Biggest culture of blame. Yes they encourage volunteerism, but only to make the CEO look good. I'm sorry but this place is THE WORST.

QTS Response

3y

It is unfortunate that you have not had a favorable experience at QTS. If you are a current employee, you are encouraged to speak with your leadership team or People Services. You may know that QTS recently implemented a flex plan which provides employees 52 days per year to work remotely, Q-Rest sabbatical program for employees to take additional time away for rest and renewal, and paid time off days to enjoy doing the things you love away from work – all in addition to our long-standing culture of supporting our employees when individual needs arise.

Viewing 10 - 12 of 499 Reviews

Jobs at QTS

Critical Operations Associate

Critical Operations Associate

Manager, Executive Support

Critical Operations Associate

QTS

QTS reviews

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I do NOT recommend working at QTS

There's a reason you keep seeing the word "clueless" in the reviews

Don't believe the hype about QTS

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