Is Qualfon a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Qualfon have rated their employer with 2.5 out of 5 stars in 105 Glassdoor reviews. This is a lower than average score with the overall rating of Qualfon employees being 2.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Qualfon now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Qualfon .

Does Qualfon pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Qualfon with 2.7 out of 5 stars based on 105 anonymously submitted employee reviews. This is 3.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Qualfon.

What are the top reviewed jobs at Qualfon?

Customer Service Representative (283) , Customer Service Representative (CSR) (120) , Customer Service Agent (36) , Call Center Agent (25) , Customer Service (16) , Sales Representative (16) , Customer Service (CSR) (15) , Call Center Representative (14) , Licensed Insurance Agent (12) , Agent (10) , Sales Agent (10) , Operations Supervisor (9) , Supervisor (9) , Manager (8) , Technical Support (8)

What are the pros of working at Qualfon according to real employee reviews?

"Great feeling of inclusiveness, work from home." ((in 45 reviews)); "great people to work with" ((in 45 reviews)); "Training during first few week is good." ((in 24 reviews)); "Good work environment in qualfon" ((in 19 reviews)); "The great coworkers I have that stand by innocently and are treated less than human by this BPO" ((in 18 reviews))

What are the cons of working at Qualfon according to real employee reviews?

"Low pay and hard to appraise it" ((in 94 reviews)); "Low salary offered and not enough for my basic needs" ((in 66 reviews)); "They don't have HR Services in India and also having Poor management for great resources." ((in 57 reviews)); "The benefits are expensive and horrible." ((in 24 reviews)); "Lack of professionalism from some upper management" ((in 13 reviews))

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Qualfon

Qualfon Customer Service Representative CSR reviews

2.5

27% would recommend to a friend

(105 total reviews)

Alfonso J. Gonzalez

Not enough data to show CEO approval

33% positive business outlook

Ratings by category

3.2

Work/Life balance

2.9

Culture & values

2.7

Diversity & inclusion

2.7

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

Customer Service Representative (CSR) employees have rated Qualfon with 2.5 out of 5 stars, based on 105 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Qualfon is rated 30% below average by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

2.0

Mar 11, 2025

****

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

No pros with working with qualfon

Cons

Low wages paid to employees

3.0

Mar 7, 2025

The company is a good stepping stone especially if you are a fresh grad.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I love my current shift which is 4pm to 12midnight EST.

Cons

The basic salary is very low. It hasnt changed since 2013 when I got hired.

1.0

Feb 25, 2025

beware

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

working at home was nice

Cons

they do not hold up to the standards that they preach

Viewing 7 - 9 of 105 Reviews

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Qualfon

Qualfon Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

****

The company is a good stepping stone especially if you are a fresh grad.

beware

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