Is Qualfon a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Qualfon have rated their employer with 2.5 out of 5 stars in 105 Glassdoor reviews. This is a lower than average score with the overall rating of Qualfon employees being 2.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Qualfon now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Qualfon .

Does Qualfon pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Qualfon with 2.7 out of 5 stars based on 105 anonymously submitted employee reviews. This is 3.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Qualfon.

What are the top reviewed jobs at Qualfon?

Customer Service Representative (283) , Customer Service Representative (CSR) (120) , Customer Service Agent (36) , Call Center Agent (25) , Customer Service (16) , Sales Representative (16) , Customer Service (CSR) (15) , Call Center Representative (14) , Licensed Insurance Agent (12) , Agent (10) , Sales Agent (10) , Operations Supervisor (9) , Supervisor (9) , Manager (8) , Technical Support (8)

What are the pros of working at Qualfon according to real employee reviews?

"great people to work with" ((in 48 reviews)); "Prioritizes students, free ride, work from home allowance, free meals" ((in 47 reviews)); "fun and 1 month training is good" ((in 24 reviews)); "Good work life balance" ((in 15 reviews)); "Great culture Amazing people Support and resources for employees Wonderful client partners" ((in 15 reviews))

What are the cons of working at Qualfon according to real employee reviews?

"Low pay and other compensation" ((in 92 reviews)); "Low salary offered and not enough for my basic needs" ((in 67 reviews)); "They don't have HR Services in India and also having Poor management for great resources." ((in 57 reviews)); "Incentives and benefits are poor." ((in 25 reviews)); "have not seen or heard anything else these except our supervisors have told us not everyone will get a merit raise." ((in 16 reviews))

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Qualfon

Qualfon Customer Service Representative CSR reviews

2.5

27% would recommend to a friend

(105 total reviews)

Alfonso J. Gonzalez

Not enough data to show CEO approval

33% positive business outlook

Ratings by category

3.2

Work/Life balance

2.9

Culture & values

2.7

Diversity & inclusion

2.7

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

Customer Service Representative (CSR) employees have rated Qualfon with 2.5 out of 5 stars, based on 105 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Qualfon is rated 30% below average by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

4.0

Oct 19, 2020

Okay job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pay is alright Supervisors were okay

Cons

Management was not the best and not much empathy

1.0

Sep 14, 2020

..

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Gained lot of friends. hahaha

Cons

Management don't care about the employees

1.0

Jul 6, 2020

Not the best choice for employment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

It was steady employment and good location forwhere I live

Cons

High pressure environment, open office with multiple distractions. Employees brought in from other accounts were disillusioned by working in new setting. Supervisors are metric monitors are only interested in results.

Viewing 103 - 105 of 105 Reviews

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Qualfon reviews Qualfon Customer Service Representative (CSR) reviews

Qualfon

Qualfon Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Okay job

..

Not the best choice for employment

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