Question 1

Is Qualfon a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Qualfon have rated their employer with 2.5 out of 5 stars in 105 Glassdoor reviews. This is a lower than average score with the overall rating of Qualfon employees being 2.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Qualfon now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Qualfon.

Question 2

Does Qualfon pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Qualfon with 2.7 out of 5 stars based on 105 anonymously submitted employee reviews. This is 3.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Qualfon.

Question 3

How happy are Customer Service Representative CSR professionals working at Qualfon?

Accepted Answer

27% of Customer Service Representative CSR employees at Qualfon would recommend their employer to a friend. This rating has decreased by 33% in the past 12 months. Customer Service Representative CSR professionals have also rated Qualfon with a 3.2 rating for work-life-balance, 2.7 rating for diversity and inclusion, 2.9 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at Qualfon?

Accepted Answer

Customer Service Representative (283), Customer Service Representative (CSR) (120), Customer Service Agent (36), Call Center Agent (25), Customer Service (16), Sales Representative (16), Customer Service (CSR) (15), Call Center Representative (14), Licensed Insurance Agent (12), Agent (10), Sales Agent (10), Operations Supervisor (9), Supervisor (9), Manager (8), Technical Support (8)

Question 5

What are the pros of working at Qualfon according to real employee reviews?

Accepted Answer

"Management were easy to talk with, My account back then was easy and offering work from home set up." ((in 45 reviews)); "great people to work with" ((in 42 reviews)); "Training during first few week is good." ((in 25 reviews)); "Great benefits for temporary contract work during open enrollment periods." ((in 23 reviews)); "The great coworkers I have that stand by innocently and are treated less than human by this BPO" ((in 18 reviews))

Question 6

What are the cons of working at Qualfon according to real employee reviews?

Accepted Answer

"Low pay and hard to appraise it" ((in 89 reviews)); "Low salary offered and not enough for my basic needs" ((in 71 reviews)); "They don't have HR Services in India and also having Poor management for great resources." ((in 61 reviews)); "Lack of professionalism from some upper management" ((in 14 reviews)); "compensation is kind a low" ((in 11 reviews))

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