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Qualfon

Engaged Employer

Qualfon reviews

2.9

41% would recommend to a friend

(1,107 total reviews)
avatar

Alfonso J. Gonzalez

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

Qualfon has an employee rating of 2.9 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Qualfon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
3.0
Apr 28, 2015

Experience in Q

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience for BPO starters

Cons

Needs to improve on managing its employees

2.0
Apr 14, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Operations Managers and supervisors are very flexible in terms of giving time off. Flexible schedule for students Coworkers that really care about eachother Paid Time Off

Cons

-Once you go to the nightshift, they will never let you back on mornings, so if you love your morning shift, do not give it up. -No opportunity to move up. They are outsourcing all of our positions. Global Queue Analysts and Real Time Analysts are overseas, our Quality Analysts are overseas. They have a random agent take over a team if we lose a supervisor instead of actually interviewing and hiring a supervisor. -Pay is barely more than minimum wage -We don't have excellent benefits to speak of -They claim that because they moved into another building in Washington from Idaho. They're calling the fact that they have to pay us at least minimum wage a raise. -It is okay to dress inappropriately if you're management or an acting supervisor

4.0
Apr 11, 2015

Global Queue Analyst

Global queue analyst
Recommend
CEO approval
Business Outlook

Pros

I love working with people and making a difference. I like the opportunity to work around several folks.

Cons

I am expecting to be laid off by the end of May.

Viewing 1078 - 1080 of 1,107 Reviews
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Glassdoor has 1,327 Qualfon reviews submitted anonymously by Qualfon employees. Read employee reviews and ratings on Glassdoor to decide if Qualfon is right for you.