Does Qualfon pay their employees well?

According to anonymously submitted Glassdoor reviews, Qualfon employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Qualfon. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Qualfon?

41% of Qualfon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Qualfon 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Qualfon?

Customer Service Representative (283) , Customer Service Representative (CSR) (120) , Customer Service Agent (36) , Call Center Agent (25) , Customer Service (16) , Sales Representative (16) , Customer Service (CSR) (15) , Call Center Representative (14) , Licensed Insurance Agent (12) , Agent (10) , Sales Agent (10) , Operations Supervisor (9) , Supervisor (9) , Manager (8) , Technical Support (8)

What are the pros of working at Qualfon according to real employee reviews?

"great people to work with" ((in 48 reviews)); "Prioritizes students, free ride, work from home allowance, free meals" ((in 45 reviews)); "fun and 1 month training is good" ((in 30 reviews)); "Great benefits for temporary contract work during open enrollment periods." ((in 26 reviews)); "Good work environment in qualfon" ((in 17 reviews))

What are the cons of working at Qualfon according to real employee reviews?

"Low pay and other compensation" ((in 93 reviews)); "Low salary offered and not enough for my basic needs" ((in 70 reviews)); "They don't have HR Services in India and also having Poor management for great resources." ((in 59 reviews)); "have not seen or heard anything else these except our supervisors have told us not everyone will get a merit raise." ((in 14 reviews)); "Lack of professionalism from some upper management" ((in 12 reviews))

What are employees saying about Qualfon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Qualfon layoffs and their outlook for job security at Qualfon in 2026.

What are the top reviewed Qualfon locations?

Fort Collins , Coeur d'Alene , Highland Park , San Antonio , Johnstown , Harlingen , Liberty Lake , Orlando , Fort Worth , Hayden , Dallas , Casselberry , Orangeburg , Troy , Billings , Houston , Boise , Holland , Brownsville , Denison , Spokane , Post Falls , New York , Detroit , Shelbyville , Washington , El Paso , Texas City , Michigan City , Los Angeles

Qualfon reviews

2.9

41% would recommend to a friend

(1,107 total reviews)

Alfonso J. Gonzalez

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

Qualfon has an employee rating of 2.9 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Qualfon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 13, 2015

Smiling Sociopaths

Agent

Recommend

CEO approval

Business Outlook

Pros

It's steady income if you can stay invisible. It's good income if you can sell. You can get away with anything if you sell well enough.

Cons

Every operations manager I've encountered made a good first impression, but then turned out to be completely ruthless. Qualfon is the sort of organization that only accepts change from three sources: executives within the company, journalists and judges.

2.0

May 10, 2015

No.

Agent

Recommend

CEO approval

Business Outlook

Pros

Co-workers are the only reason why I set foot in the place and even go to work. 1 hour lunch breaks are nice.

Cons

At first, this place was great. Then I agreed to moving to night shift on the condition that I would move to 1st shift again during Jan-April (Tax season), which they agreed to, but when it came down to it, they never let me. I am still stuck at night shift and it's a pain. Also, management is a problem. They play favorites, they publicly bully agents, they're rude, unreasonable and annoying. They set impossible standards for quality and quantity and gave us a super short time frame to fix it. Now they're threatening us to give us verbal warnings that will eventually lead to getting fired if we don't meet these standards. I'm quite tired of this place and so are most of its employees.

4.0

May 5, 2015

Stress Free and People are Friendly.

Chat support

Recommend

CEO approval

Business Outlook

Pros

We are not pressured with our work. The account I am assigned with is stress free.

Cons

The salary is not high, but at least decent.

Viewing 1075 - 1077 of 1,107 Reviews

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Jobs at Qualfon

SPECIALIST, FULFILLMENT, II

Remote Seasonal Customer Service Representative SC

Warehouse Fulfillment Supervisor

Onsite Customer Service Representative (Healthcare)

Fulfillment Operations Manager

Qualfon

Qualfon reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Smiling Sociopaths

No.

Stress Free and People are Friendly.

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