Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 45 reviews)); "Friendly staff and guests there" ((in 39 reviews)); "Manager is nice." ((in 18 reviews)); "Great customers and coworkers." ((in 17 reviews)); "good work environment at office" ((in 9 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 73 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 46 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 37 reviews)); "Long hours with no insurance" ((in 21 reviews)); "Lack of training" ((in 6 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

871 reviews

2.0

May 22, 2014

Poorly managed, promises not kept, condescending communication, no reward for any effort.

Night auditor/front desk

Recommend

CEO approval

Business Outlook

Pros

Employees are conscientious and have a good work ethic.

Cons

Not enough staff, scheduling is grueling, management approaches employees in a condescending manor, individual effort not recognized, not enough pay. Medical benefits eliminated without increased compensation otherwise. Call themselves a green company yet no recycling effort in place; use of Styrofoam plates and bowls and plastic utensils and cups, none of which are recyclable.

2.0

May 22, 2014

I worked at a privately owned Quality Inn franchise that was formally a Holiday Inn franchise.

Worked in several positions including night auditor

Recommend

CEO approval

Business Outlook

Pros

-Discounts on hotel rooms, both in town and while traveling. -Quick advancement if you're willing to work and show up promptly.

Cons

-Upper management wasn't qualified and would pass complaints off to middle management. -Employees with the were very unreliable with the exception of a few shining stars. -Building was badly in need of repair.

5.0

Apr 29, 2014

AWESOME!!!

Front desk/auditor/hostess

Recommend

CEO approval

Business Outlook

Pros

Great staff, Great guest!! Just an overall great environment!!! :)

Cons

Not enough hours for Servers/Hostesses

Viewing 847 - 849 of 871 Reviews

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Poorly managed, promises not kept, condescending communication, no reward for any effort.

I worked at a privately owned Quality Inn franchise that was formally a Holiday Inn franchise.

AWESOME!!!

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