Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 42 reviews)); "Friendly staff and guests there" ((in 37 reviews)); "Manager is nice." ((in 19 reviews)); "Great customers and coworkers." ((in 18 reviews)); "good work environment at office" ((in 8 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 81 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 43 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 34 reviews)); "Long hours with no insurance" ((in 22 reviews)); "There was basically no training and I had to teach almost everything to myself and just hope I didn't mess it up." ((in 5 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

3.0

Nov 10, 2016

Front desk Clerk

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Experience with customer service

Cons

The low payment rate, needs better pay

1.0

Jul 28, 2016

not worth the time nor energy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Start out pay is 8.10 an hour no full time the owner lives on premises with husband and kids, no job security, all staff except few are clearly on drugs or drunk, very dirty environment, unprofessional management, no benefits, everybody is shady trust no one

Cons

Pros and con's are the same a pure waste of time

1.0

Apr 18, 2016

Sucked to work there.

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Liked the employees. But that's it. The hotel is outdated and has holes in the roof. So, there's a mold problem. They just keep replacing the drop tile.No sprinkler system in case of a fire.

Cons

There's no proper training. Bed bugs and roaches. Pay was terrible.

Viewing 16 - 18 of 871 Reviews

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Jobs at Quality Inn & Suites

Hotel Laundry Attendant

Hotel Guest Service Agent - Nights