Quantum Health reviews

2.9

40% would recommend to a friend

(649 total reviews)
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Dayne Williams

39% approve of CEO

37% positive business outlook

Quantum Health has an employee rating of 2.9 out of 5 stars, based on 649 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quantum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

649 reviews
1.0
Feb 25, 2026

Constant Chaos

Recommend
CEO approval
Business Outlook

Pros

They have taken everything that made Quantum away. So none.

Cons

The CEO spends his time celebrating the sales team wins while ignoring the fact that operations is at an unprecedented low morale. The new rebrand is nice but the obsession with replacing roles with AI is doing nothing but causing chaos, increasing workloads, and tripling escalations. Monthly process changes make it almost impossible to be an expert in any client, tpa, or role anymore. This is causing an increase of negative member experiences and burning out employees who already have little to no work life balance and who are severely underpaid.

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Quantum Health Response
4mo
Thank you for sharing your perspective. At Quantum Health, our mission is centered on being there for members when they need support most, and reliability across our teams is an essential part of delivering that level of care. As the organization has grown, we have introduced clearer operational standards including attendance expectations to promote fairness, transparency, and consistency across teams that directly support our members. These types of standards are common in healthcare and service environments where being available and ready to help is critical to the member experience. Some of the details shared suggest the policy may be interpreted differently than intended. We encourage any employee with questions about how the policy applies to their situation to connect directly with their HR Business Partner so they can receive accurate guidance and support. Felicia Taylor, CHRO
4.0
Feb 9, 2026

Solid

Recommend
CEO approval
Business Outlook

Pros

Solid job with good benefits

Cons

Pay could be much better.

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Quantum Health Response
5mo
Thank you for sharing your experience and for the important work you’ve done as a Care Coordinator. We’re glad to hear you’ve found the role solid and value the benefits we provide. We also appreciate your candid feedback about compensation. We know how important pay is and we continuously review our practices to stay competitive and fair. Thank you again for your contributions and for taking the time to leave a review. Felicia Taylor, CHRO
3.0
Jan 30, 2026

Cookie Cutter call center

Recommend
CEO approval
Business Outlook

Pros

free pretzels employment opportunities if you know the right person

Cons

inconsistent management and role clarity. they over hiring and then “quiet fire” their term, and it is frequent. theyve been through like 3 CEOs in the past 5 years. the cafe is cheap but will make you sick. the nap pod and quiet spaces are gross and unmaintained. they bought the campus right before covid, then couldnt keep people when they refused to allow any type of WFH so they caved and started doing hybrid which they now give and take away on a whim depending on your manager . now that its not an employees job market, they are bringing down the hammer. there were 26 people in my train class, i was the last one left after 2 years

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Quantum Health Response
5mo
Thank you for taking the time to share your feedback. We appreciate hearing from former employees, as it helps us reflect on areas where we can improve. We’re sorry to hear that your experience did not meet expectations. We recognize that periods of leadership transition and organizational growth can create challenges around role clarity and consistency, and we continue to work on strengthening manager training, communication, and long-term workforce planning. Our approach to hybrid work and on-campus amenities has evolved over time, and we continue to review employee feedback to guide improvements. We wish you the best in your next chapter and appreciate your candid perspective. Felicia Taylor, CHRO
Viewing 28 - 30 of 649 Reviews

Glassdoor has 675 Quantum Health reviews submitted anonymously by Quantum Health employees. Read employee reviews and ratings on Glassdoor to decide if Quantum Health is right for you.