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      Quantum Health

      Engaged Employer

      Quantum Health reviews

      2.9

      40% would recommend to a friend

      (649 total reviews)
      avatar

      Dayne Williams

      39% approve of CEO

      37% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      2.9

      Culture & values

      2.7

      Career opportunities

      2.5

      Senior management

      Quantum Health has an employee rating of 2.9 out of 5 stars, based on 649 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quantum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      649 reviews
      2.0
      Mar 17, 2026

      User Beware! Great Perks, Questionable Works...

      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      When hired in Spring of 2023, the pay structure was much higher than it appears to be now. I was paid $23.00 to start with a shift diff for nights of another $1.50 [1:30 - 10:00pm shift]. The availability of free drinks and snacks and an extremely great cafeteria with a multitude of choices added value to the job. My job trainer was absolutely phenomenal. The job itself was acceptable once I fully understood what was expected from me and gained a rhythm to the day-to-day workload. Most of my coworkers were great folks. Q at the Shoe was a great event.

      Cons

      The overall experience is directly related to whom you are assigned as your pod leadership. A past supervisor from another job and a past coworker from that same job referred me to Quantum. My experience was extremely stressful once out of training. I was consistently pulled from the floor to discuss my performance while fresh out of training and it was rarely for constructive criticism. The unwillingness to let me get my legs under me to understand the workload and the process coming from a more claims-oriented customer service role was simply confusing. There were peer favorites and it was reflected consistently. I was mentally and professionally bullied, and it became unbearable. I wasn't spoken to by one person for two full weeks after joining the team. I had a clear goal I wanted to achieve but then found out that the additional responsibilities didn't mean additional compensation - it would be a "lateral move." Needless to say, I left after 100 days, unable to handle the stress from the overall situation; it wasn't because of the workload or job tasks. whatsoever.

      avatar
      Quantum Health Response
      3mo
      Thank you for taking the time to share your experience and for highlighting aspects of your time at Quantum Health, including your training, coworkers, and the environment. The experience you described regarding team dynamics and leadership is not representative of the standards we expect for our Healthcare Warriors. Creating an environment where employees feel supported, respected, and able to build confidence, especially early in their tenure, is a priority across our organization. The PSR role is currently undergoing meaningful transformation as we continue to evolve how we support both our employees and the members we serve. This includes leveraging technology to streamline workflows, enhancing training to better prepare new hires for success, and building more defined career path programs to create greater clarity on growth opportunities within Quantum Health. Feedback like yours reinforces the importance of strong, consistent leadership and clear communication, and we continue to focus on strengthening both as part of this evolution. We also encourage employees to partner with HR or their leadership team when concerns arise so they can be addressed in real time. We appreciate the contributions you made during your time with us and wish you continued success in your next chapter. - Felicia Taylor, CHRO, Quantum Health
      5.0
      Mar 10, 2026

      Enjoy the job

      Patient care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Atmosphere Benefits Hours PTO

      Cons

      It has problems, they are not insurmountable.

      avatar
      Quantum Health Response
      4mo
      Thank you for taking the time to share your experience and for being part of Quantum Health. That kind of tenure truly means a lot to us. We’re so glad to hear that our pay, benefits, PTO, and overall atmosphere have made a positive impact. Supporting our team both at work and in life outside of work is something we care deeply about. We also appreciate your candid feedback. Like any growing organization, we have challenges, and we’re committed to continuously improving in ways that strengthen both our culture and our impact. We'd love to hear any feedback you have directly. Thank you again for being part of what makes Quantum Health a great place to work. Felicia Taylor, CHRO
      1.0
      Feb 28, 2026

      Attendance policy

      Psr i
      Recommend
      CEO approval
      Business Outlook

      Pros

      I remember what Quantum used to be, and sometimes I pretend it still is. Plus the new soda is interesting.

      Cons

      You get to call out 3 days a year, and the 4th day you are fired. If you no call no show, you get less. If you ever show up late or leave early you get less. In response to the review below this one, not only can only one of us get approved PTO at a time but if you add up all the available PTO days in a year (with the blackout dates excluded) and all the people in your pod who have PTO days to spend, there will not be enough days for everyone to use their PTO. We will all be leaving PTO on the table this year, if we don't get fired first.

      avatar
      Quantum Health Response
      4mo
      Thank you for sharing your perspective. At Quantum Health, our mission is to be there for members during some of the most important moments in their healthcare journey, which requires reliability and consistency across our teams. As the organization has matured, we have introduced clearer operational standards including attendance expectations to ensure fairness, transparency, and accountability across roles that directly support members. These types of policies are common in organizations that operate in healthcare and service environments where member needs depend on teams being available and ready to help. We recognize that change can feel different, particularly in organizations that have grown quickly over time. Our focus is on maintaining the strong culture Quantum has been known for while also putting the structure in place that allows us to scale and support members effectively. Some of the details shared suggest the policy may be interpreted differently than intended. We encourage any employee with questions about how the policy applies to their situation to connect directly with their HR Business Partner so they can receive accurate guidance and support. Felicia Taylor, CHRO
      Viewing 25 - 27 of 649 Reviews
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      ReviewsQuantum Health reviews

      Glassdoor has 675 Quantum Health reviews submitted anonymously by Quantum Health employees. Read employee reviews and ratings on Glassdoor to decide if Quantum Health is right for you.