Is Quantum Health a good company to work for?

Quantum Health has an overall rating of 2.9 out of 5, based on over 675 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 40% of employees would recommend working at Quantum Health to a friend and 37% have a positive outlook for the business. The best reviews about Quantum Health have been left by employees working as Claims Specialist , Manager and Client Manager .

Does Quantum Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Quantum Health employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Quantum Health. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Quantum Health?

40% of Quantum Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quantum Health 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Quantum Health?

Patient Service Representative (69) , Care Coordinator (53) , PSR I (40) , Registered Nurse (20) , PSR (17) , Patient Care Coordinator (16) , Claims Specialist (10) , Client Manager (10) , Manager (10) , Customer Service Representative (8) , Software Engineer (8) , Utilization Review Nurse (8) , Medical Representative PSR (7) , RN Case Manager (7) , Team Lead (6)

What are the pros of working at Quantum Health according to real employee reviews?

"Fair hours and good benefits" ((in 47 reviews)); "Great people to work with" ((in 46 reviews)); "The people in the pod are wonderful and there is free food." ((in 28 reviews)); "Collaborative and good work life balance for the most part." ((in 19 reviews)); "Excellent training and fun environment." ((in 13 reviews))

What are the cons of working at Quantum Health according to real employee reviews?

"Poor Management, Unfair Treatment of Employees" ((in 28 reviews)); "Senior Leadership could be more transparent for changes within the organization." ((in 24 reviews)); "It seems that clinical managers have less stringency applied to their metrics because they are a little more difficult to hire which has created a “mean girls” situation in some cases." ((in 21 reviews)); "No work from home available" ((in 13 reviews)); "With growth, that means hiring middle and upper management from without—however those hired externally are getting paid far more than those who have loyally worked for years for the same position." ((in 7 reviews))

What are employees saying about Quantum Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quantum Health layoffs and their outlook for job security at Quantum Health in 2026.

What are the top reviewed Quantum Health locations?

Dublin , Columbus , Worthington , Charlotte , Chicago , Kansas City , Brentwood , Clarksville , Westerville , Denver , Vancouver , Glen Mills , Mango , Yah-ta-hey , Kansas City

Quantum Health reviews

2.9

40% would recommend to a friend

(649 total reviews)

Dayne Williams

39% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.7

Career opportunities

2.5

Senior management

Quantum Health has an employee rating of 2.9 out of 5 stars, based on 649 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quantum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

649 reviews

2.0

Dec 27, 2018

Nurse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free snacks and catered lunches.

Cons

Toxic culture. Management will not acknowledge issues or concerns raised by employees. Never have I felt so unappreciated by an employer from all levels of management. NO flexibility in your work hours at all. You are not treated as a salaried employee.

Quantum Health Response

7y

Thank you for taking your time to leave a review. The success of Quantum Health relies heavily on team collaboration to ensure our continued high levels of customer satisfaction. As you know, Quantum Health delivers its services through multidisciplinary teams called pods. Our business model is built heavily upon the structure of our pods, which are designed to ensure collaboration and teamwork amongst our associates.

1.0

Jan 20, 2017

Disappointing Leaders

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great service to people struggling with healthcare Very caring co workers Decent pay Growing company Lots of free food and drink Fun events for employees Good benefits

Cons

Terrible leadership, very immature Too many "cliques" at across the highest ranks Crass/immature behavior from top leaders Heard many horror stories of how and why people are fired which turned out to be true

Quantum Health Response

9y

Thank you for your review and feedback. We’re glad to hear that you enjoy our perks and benefits and that you feel you are surrounded by caring coworkers at Quantum Health. We deeply value our employees’ opinions and want to ensure your feedback regarding management is being heard. Please contact Venice Herring, Director of Human Resources, at 800-257-2038 X1506 or at Venice.Herring@Quantum-Health.com to discuss your concerns in more detail. Thank you again for your review.

3.0

Dec 8, 2016

Great Culture. Tough Growing Pains.

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

The environment and training experience are all superior. They train you from the ground up to know everything you need to know. Some employers offer training which may mean 4 hours—Quantum has a 4-5 week training program, so they don’t just feed you to the wolves. Also, we are making a positive difference in the lives of the members we serve. They promote from within because of the intense training, employees are an investment.

Cons

The pay is low. For everything that is expected of you, someone could earn the starting salary elsewhere with far less responsibility. We are expected to be experts but paid as corporate peons. Instead of offering free snacks and drinks, we should get paid more salary. With the current push to expand the company, the training has been expedited. New employees are making mistakes that could be avoided if they didn’t rush the training process. With growth, that means hiring middle and upper management from without—however those hired externally are getting paid far more than those who have loyally worked for years for the same position.

Quantum Health Response

9y

Thank you for your review and feedback. We are glad to hear that you are enjoying the culture and training that you've received at Quantum Health. The feedback you provided on our organizational structure is helpful. If you would like to discuss this further, please contact Venice Herring, Director of Human Resources, at Venice.Herring@quantum-health.com

Viewing 49 - 51 of 649 Reviews

Jobs at Quantum Health

Patient Service Representative

IT Services Specialist II, Service Desk

Total Cost of Care Strategy Lead

United States

View job

VP Health Plan Market Strategy

Quantum Health

Quantum Health reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nurse

Disappointing Leaders

Great Culture. Tough Growing Pains.

Jobs at Quantum Health

Quantum Health reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Quantum Health reviews FAQs

Jobs at Quantum Health