R.R. Donnelley reviews

3.4

56% would recommend to a friend

(359 total reviews)

Thomas J. Quinlan, III

57% approve of CEO

48% positive business outlook

Reviews by job title

359 reviews

Reviews about "Culture"

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4.0
Mar 21, 2013
Recommend
CEO approval
Business Outlook

Pros

First of all this is not scholastic proofreading for grammar. The compensation is quite decent though the benefits are diminishing as they are with other companies I imagine. There are plenty of opportunities for overtime and the ability to move to different departments within the company after you put your time in. Which will aid in gaining experience for other jobs. The job is easy with plenty of downtime. Indirect customer service (no contact with customers). Immediate supervisors are nice, respectable yet carry a refreshing sense of levity and humor. If you can deal with corporate politics and evening/night hours, it's a good job. I would recommend this job to a friend as I know there are worse jobs out there.

Cons

Excessively SOP orientated with a suffocating amount of bureaucracy which means logic and freethinking are highly discouraged. Without getting too personal, Phoenix is begrudgingly not run like other, amazingly efficient sites and PHX management remains muddleheaded. The hours can be rather erratic during busy periods and as a new hire, you will most likely be hired for a second (4 pm to midnight-ish) or third shift (9 pm to 5 am). You will probably have to wait until the 2024 presidential election for a chance to move to the day shift in this particular department.

4.0
Feb 27, 2013

Mother Donnelley

Recommend
CEO approval
Business Outlook

Pros

I would recommend this company to a friend. The roles are clearly defined, the benefits are good, the balance between work and home are right. Wonderful people to work with, great corporate culture.

Cons

More feedback to the employees would be helpful, though RRD does a better job than others. Don't copy corporate America, stick to your company culture.

2.0
Feb 2, 2013

Not sure they actually value their employees....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule is very flexible, at least in my department. Locally, the company is active in community outreach....school supply drive for needy children, Christmas presents for seniors, food drive for the Humane League, etc. In my opinion (I know some of my coworkers feel differently), management is doing the best they can with what the corporate folks are allowing them to do. I actually respect them a lot, because I believe they share my frustrations, but are in a very bad position because the higher-ups don't allow them to implement the changes necessary to maintain employee satisfaction.

Cons

Wow...a lot, it seems. Didn't really think about it until I was asked to list them, but here goes....they absolutely (again, at least in my department) do not pay the employees what they are worth. The equipment (computers, phones, cubicles, etc) are WAY outdated. As a result, they ask you to churn out a ridiculous amount of work while not providing you the tools with which to churn. They have methodically taken away benefit after benefit...pension, health benefits,401k match and bonuses. Ridiculously inadequate systems...when you have to wait (literally...I timed it) 3 minutes to go from one screen to another within the proprietary applications, it is obviously time to upgrade.

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