R1 RCM reviews

3.3

52% would recommend to a friend

(2,947 total reviews)
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Joseph Flanagan

53% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Sep 11, 2020
Recommend
CEO approval
Business Outlook

Pros

- can be completely remote which some people prefer. - I actually tried really hard to think of another pro but I can't

Cons

- Micromanaging. This company will monitor how long you spend in the bathroom. Theu will ask about your every move.. You are literally not allowed to leave the computer for *anything* and you will get marked down if you do - even If it is a documented emergency. If you get marked down, you will never be promoted. - 4 days of sick leave. No matter what. My coworker almost died and had to be rushed to the hospital for 2 days and went over her 4 day sick limit and got in trouble for it. Doesn't matter if your child gets sick or you have an emergency, etc. You *cannot* have more than 4 days of leave. - 3 weeks of vacation BUT you have to request it super far in advance, management takes FOREVER to go over it, and it often gets denied. Don't even think about taking every holiday off. - This company only cares about numbers and money. Most meetings and events are spent reviewing charts of money. - Horrible communication, an absolute mess of a company. Every single department will tell you a rule works a different way, every manager will tell you something different, and they are constantly restructuring. - The work is the most mind-numbing, boring, degrading work i have ever done. Thinking about registering patients for another day makes my head hurt.

2.0
Mar 11, 2020
Recommend
CEO approval
Business Outlook

Pros

None I can think of.

Cons

Consistently understaffed--I've worked here for over a year and not once have we been fully staffed. Horribly underpaid for the amount of work you have to do. They use to pay more but they've cut the starting pay down to $12.50 because they're cheap. And you might think: "$12.50 isn't that bad." But, honey, for the amount of work you're gonna have to do considering that we are ALWAYS understaffed..... it's not worth it. You're basically pulling the work of two employees for the cost of one. There is a VERY HIGH TURNOVER RATE--and for good reason! Rules are constantly changing--no one ever seems to be on the same page about certain things. No sick leave--it comes out of your PTO. They took away the 7 minute grace-period because they don't care about employees. Also, Managers will not rollover third-party employees (so no PTO, no benefits, no holiday pay. nada.) 12 Hour shifts only.

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R1 RCM Response
5y
Thank you for providing this valuable feedback regarding your concerns about management and getting feedback to them in order to solve workplace issues. As an organization, we value teamwork and working together the right way. We are always disappointed to hear about situations like this. If you are still a current employee please reach out to your HR business partner or your compliance team for suggestions on how to best resolve issues like this so that they don’t happen again.
1.0
Jan 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Easy Job. Not a lot or effort required good place to start with entry level. Decent pay compared to other organizations. Wide array of benefits to optin. 401k. Dental Vision. Medical. Tuition Reimbursement

Cons

Attendance policies and productivity expectations are unrealistic. Extremely high turn over and awful retention rates. In a team of 38-40 we lost 20 people in 1.5 years. I received 4 days of one on one training and shadowing while others received a full 2 weeks or more. Corporate has no clue about the little man and has unrealistic productivity numbers. No one higher up cares. It's all a numbers game. They dont care about retaining qualified seasoned employees. They even fired a co-worker going through a miscarriage. A physicians note will not excuse an absence, even for legitimate illness or injuries. Not a lot of areas for advancement only moving laterally.

Viewing 127 - 129 of 2,947 Reviews

Glassdoor has 3,003 R1 RCM reviews submitted anonymously by R1 RCM employees. Read employee reviews and ratings on Glassdoor to decide if R1 RCM is right for you.