R1 RCM reviews

3.3

52% would recommend to a friend

(2,936 total reviews)
avatar

Joseph Flanagan

53% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 9, 2019

Jobs get shipped overseas

Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent PTO accrual. Somewhat affordable health insurance. Tuition reimbursement is available.

Cons

Losing your job to India or Lithuania is a pretty significant con to this company. I was part of an acquisition 18 months ago, and I still know very little about this company. I believe this is pretty deliberate, as most of the people that came with the acquisition (a pretty sizeable company) were never destined to be with R1 for long. Once the acquisition was complete, they came in and started wiping out entire departments, transitioning the work to the "R1 Global" division, which is their fancy term for their Indian workforce. Employees and management, some with 25+ years with the company, were pink slipped. Buh bye! See ya! Don't let the door hit you on the way out! I get that companies often use overseas vendors, but I have zero respect for companies that acquire other companies and proceed to fire the entire workforce for cheap, substandard labor in other countries. Definitely don't apply for a position here, (unless you're upper management, which seems to remain in the US), because they only use an overseas workforce.

2.0
Feb 1, 2018

Fast Experience Bad Outlook

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a huge amount of experience in a short amount of time. My manager had more money than I've ever seen and spent it faster than you could figure out what to ask for. This meant that the environment changed faster than you could ever keep up with.

Cons

With such a high pace nothing ever truly gets deployed properly. Some teams have 25+ tools all doing different things but none are fully deployed because once one is starting to be deployed you are thrown on another one. This regularly happens . There is also a staffing issue, there is a huge rate of turnover. Bigger than anything I have ever seen so most teams are dramatically understaffed which forces these smaller teams to deploy more tools on their own throughout the environment. Internal communication with other teams is mostly bad. Teams tend to hate each other and they will refuse to work with you even if it means you never completing your project to better them. There is a huge amount of politics within management at all levels. HR is never anonymous. These managers regularly are complained about and so they treat their employees very differently. The company is growing far faster than what the technology teams can keep up with. These teams are dramatically understaffed and their task lists increase by the day because even though they need more people the company doesnt care, so they will continue to grow even though the network cant keep up.

Viewing 25 - 27 of 2,936 Reviews

Glassdoor has 2,992 R1 RCM reviews submitted anonymously by R1 RCM employees. Read employee reviews and ratings on Glassdoor to decide if R1 RCM is right for you.