RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)
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Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Since iv been with RAC I have progressed up to a specialist call taker, I enjoy coming to work and feel valued, I have a fantastic manager who always goes beyond and above for each and every one of us.

Cons

Different shift patterns can some times be challenging.

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RAC Response
9mo
Thank you for your lovely review, we’re so pleased to hear you feel valued and supported, and that your manager has made such a positive impact. It’s great to see your progression and enjoyment in the role. We know shift patterns can sometimes be challenging, and we’re always looking at ways to improve flexibility and balance. Your feedback helps us keep that front of mind. Thanks again for everything you bring to the team.
1.0
Sep 29, 2025

Political cesspool

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay above usual level

Cons

Very political Managers might talk about a "flat structure" but that's bs High expectations of over-performing with no support to do so People will ask you to do a job and then do it themselves anyway there are no safe spaces, especially not to speak truth to power

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RAC Response
9mo
Thank you for taking the time to share your experience. We’re sorry to hear that your time at RAC left you feeling this way. Your feedback is deeply concerning and not reflective of the culture we strive to build. It looks like your review may have been cut off, so if you’re open to it, we’d welcome a more detailed conversation to better understand your experience and how we can improve. Thank you again for your review, and we wish you all the best in your future endeavors.
4.0
Sep 26, 2025

Good work environment

Recommend
CEO approval
Business Outlook

Pros

good facilities and a nice work environment

Cons

No hybrid flexibility offered which would improve work / life balance

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RAC Response
9mo
Thanks for your feedback, we’re glad to hear you’re enjoying the work environment. We understand that hybrid flexibility is important for work-life balance. While some roles require an on-site presence, we’re always reviewing how we work and exploring ways to offer more flexibility where possible. Your input helps shape those conversations. Thanks again for being part of the team.
Viewing 160 - 162 of 1,052 Reviews

Glassdoor has 1,120 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.