Is RDI a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at RDI have rated their employer with 4.4 out of 5 stars in 30 Glassdoor reviews. This is a higher than average score with the overall rating of RDI employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at RDI now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at RDI .

Does RDI pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at RDI with 3.3 out of 5 stars based on 30 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at RDI.

What are the top reviewed jobs at RDI?

Customer Service Representative (126) , Agent (54) , Customer Service Agent (51) , Supervisor (39) , Call Center Agent (31) , Customer Service Representative (CSR) (30) , Program Manager (23) , TSR (17) , Team Lead (16) , Call Center Representative (14) , Manager (11) , Management (10) , Sales Associate (10) , Sales Representative (10) , Sales Agent (8)

What are the pros of working at RDI according to real employee reviews?

"The people you work with are great and friendly" ((in 64 reviews)); "flexible with work hours, and you can work from home." ((in 41 reviews)); "Great coworkers and people to work with" ((in 20 reviews)); "working with others are a great opportunity to to make new friends and hang out." ((in 19 reviews)); "Your not just a face or a number your a person..It’s an Awesome place to work!!" ((in 18 reviews))

What are the cons of working at RDI according to real employee reviews?

"Low pay and they put you on a lot of programs in a short amount of time" ((in 53 reviews)); "Benefits are good, but could be a little more affordable." ((in 26 reviews)); "low pay bad management" ((in 26 reviews)); "Also, FAVORITISM is a huge thing." ((in 17 reviews)); "When I first started it was a pretty good job pay wasn’t that good but my supervisor was amazing." ((in 16 reviews))

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RDI

RDI Customer Service Representative CSR reviews

4.4

93% would recommend to a friend

(30 total reviews)

Bronson Trebbi

90% approve of CEO

72% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.0

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

Customer Service Representative (CSR) employees have rated RDI with 4.4 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. RDI is rated 23% above average by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

5.0

Jan 25, 2023

RDI

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

they let me work from home they understand and encourage

Cons

i hate the points thing cause i obcess over points

5.0

Nov 1, 2022

Best Company Ever!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Value employees and their individual feelings

Cons

none as they are very aware of their areas

RDI Response

Thank you so much for this feedback! We’re glad to hear you’re enjoying your time here at RDI!

5.0

Aug 22, 2022

Love it

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Fun environment to work in

Cons

None they are great with everyone

RDI Response

Thank you so much for taking the time to leave this review! We’re so glad to hear that you enjoyed your time while here at RDI!

Viewing 22 - 24 of 30 Reviews

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RDI Customer Service Representative CSR reviews

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