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ROI Call Center Solutions

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ROI Call Center Solutions reviews

3.1

49% would recommend to a friend

(257 total reviews)

Rob Schow

64% approve of CEO

45% positive business outlook

ROI Call Center Solutions has an employee rating of 3.1 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

257 reviews
1.0
Apr 9, 2017

Company is a joke

Recommend
CEO approval
Business Outlook

Pros

Having the chance to get attached to fellow coworkers. There are really no pros involving this company in my opinion.

Cons

No pto, no sick time, no vacation time is offered either. Pay isn't the greatest for what you have to put up with and they don't take feedback seriously. Company will drop you without a thought and for no reason or they will give you a fake story to cover themselves. The company itself is fake to you and will make you feel safe with your position and then drop you. It's like pulling teeth to get time off as well.the company is a joke and I'm not at all sure how anything is properly ran. I would no recommend working here at all. Also you have so many drug users working there and even I've seen selling happening there. It was brought to management attention and they did nothing. Medical sucks and they have no 401k or anything to really offer their employees management themselves call the company a second chance company so if you have any felonies or anything you can almost guarantee to get hired there but once again it's not even worth it in my opinion.

4.0
Apr 6, 2017

Great Starter Job

Recommend
CEO approval
Business Outlook

Pros

Supportive Management that care for you. One of the first policies you learn about is that management have a goal for a work environment better than home. You get your own cubicle you can decorate however which makes you comfortable. You can eat and drink at your desk in between calls, and most of the teams feel like family.

Cons

Sometimes it's one sided with Management when problems arrive, they have a problem of talking at you instead of to you, which is average for management as a whole in any other career. Some contracts aren't as busy as others, so you have to be prepared to be bored or busy with in cubicle projects like games or books.

5.0
Mar 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Meet great people. Gain skills in working with multiple online programs. Very easy to learn how to work the programs. Great trainers. Good Managers. Nice Company.

Cons

Getting time off can be a hassle. Need some new chairs.

Viewing 232 - 234 of 257 Reviews

Glassdoor has 260 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.