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      Rackspace Technology

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      Rackspace Technology reviews

      3.5

      61% would recommend to a friend

      (3,772 total reviews)

      Amar Maletira

      49% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Rackspace Technology has an employee rating of 3.5 out of 5 stars, based on 3,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rackspace Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Oct 25, 2015

      Used to be good

      Windows systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rackspace used to be a great place to work. You still get the free sodas though as well as casual atmosphere and attire. Great co-workers, and a lot of knowledge to be gained.

      Cons

      Very low pay when compared to other companies. There is a large amount of work and management will not give the headcount to have the right amount of people to get the work done without burning out others. Very few frontline Rackers compared to the amount of money frontline Rackers bring the company. If you're a frontline racker, don't expect to be able to go to anything that's extra. Any events, kickoffs, quarterly Open Books... There's no coverage for you to go, so don't even bother. Or if you get to go, your team gets to cover for you, and they're then down people, which would be fine, if the team had the appropriate number of people to begin with. It doesn't seem like the company wants to keep its top talent, which are currently leaving. The company is bleeding money and talent. Current stock price - $25. That's been tanking as well. The company has no direction. Rackers don't know where the company is headed and there isn't anything communicated down.

      3.0
      Oct 12, 2015

      Think Twice but consider

      Linux systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) They really work hard at maintaining a casual/fun environment. They have pool tables and Foosball tables all over the place. They even have a slide (which is really cool). 2) It's a very casual work environment and they do a lot of things for the employees: group outings, games, self-improvement classes, a nap room, and more. 3) The work-life balance was pretty good (for my team at-least). 4) Management is friendly and approachable all the way up to the CEO. 5) No state income taxes. 6) There are plenty of growth opportunities and a lot (too many) of management opportunities available. 7) Most people are very nice. I was not in a very nice team, but I'm sure it was the exception, not the rule.

      Cons

      1) The management. They have WAY too much management. I've worked in many multi-billion dollar companies before and I've never seen this many tiers between the employees and the CEO. To this day I couldn't tell you the leadership chain between myself and the CEO. If I recall, there were something like 47 Vice Presidents. It boggles the mind. 2) The insurance is terrible. I was hit with unexpected bills typically covered by insurance (every place I've worked before anyway). Two MRI's for about 3k and a boot for a broken foot were not covered. I didn't know they weren't covered until I received the bills. Not a very nice surprise. 3) Salaries are really, really low - even adjusted for the cost of living (and no state income tax). 4) If you're technical, and decide to leave (the San Antonio office), you will probably have to move. There aren't many decent paying technical jobs in San Antonio. Austin has quite a few, but it's not an easy commute. Rackspace has an Austin office. If you can choose, go to Austin. 5) They do have fun, but it comes with a prices. The place is a really, really loud environment. Some people may not mind, but it was really tiring for me.

      1.0
      Jan 25, 2015

      The con's just out weigh the pro's

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to work with smart people. Great team work and team building. Can learn a lot

      Cons

      New CEO has created a lot of churn inside the company. Too many middle managers with no experience. They think they know what's best for your career when they have never managed anyone before. If you disagree with them, you just practically painted a target on yourself. The pay is extremely low for the market. They just pulled sabbaticals away from Rackers unless it is for charity work. What made Rackspace fun to work at is no longer there, so a lot of people are leaving. Why stay when they can make more money else where?

      Viewing 73 - 75 of 3,772 Reviews
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      ReviewsRackspace Technology reviews

      Glassdoor has 4,021 Rackspace Technology reviews submitted anonymously by Rackspace Technology employees. Read employee reviews and ratings on Glassdoor to decide if Rackspace Technology is right for you.