Rackspace Technology reviews

- poor leaders - the cycle of the revolving door of leadership continues - poor sales dept and terrible on the support side - this company isn’t the rackspace of 10 years ago - a lot of customers will leave because there is such an internal mess. they constantly get new reps and account managers and some customers haven’t been talked to in years. they do seem to get their bill no problem though... - quotas are too high! poor path of career development - the best sellers are consistently leaving because they are underpaid and promises are left unkept - this company finds ways to bend the numbers each month - rackspace wants to be something it’s not. A leader in the tech industry. - my advice get in and use company as a stepping stone. Look for companies like Google and AWS as next. - the reality of the fact is that this one of the few tech companies in San Antonio but it doesn’t compete with similar ones up in Austin.

Underpaid! Unprofessional and completely incompetent managers/VP's and C-level executives that come in for 3-months at a time and leave or get fired. The culture that was once there is completely dead and RAX should be considered career suicide. You have to project manage and help the implementation team and account managers because they aren't technical at all, and you have to do up to 3-4 other peoples jobs at the same time you're trying to sell and focus on your presentations and other important duties that you're 100% responsible for. The SDR and Inbound lead generation team picks favorites when passing prospects over to begin the discovery/consultation process. It's tough to have solid leads that will convert into real business/dollars when the person passing them is incompetent and knows noting about IT or hosting in general (lead gen team is terrible and at times useless). This is a painful process and Rackspace gives you nothing to show for it from a compensation standpoint. OTE usually starts out between 75k-85k when we should be realistically earning around 150k OTE as a starting point. We also had on-call shifts where every sales rep will take turns working with customers that call between 8am and 12:00am on the weekends and 6pm to 12am during the week where beards require that you stay at home next to your laptop and cell to speak with customer that would want to buy a server at 10:00pm which obviously wasn't successful and poorly executed like every other aspect of this company.