RadNet Patient Representative reviews

2.7

40% would recommend to a friend

(76 total reviews)
avatar

Howard G. Berger

25% approve of CEO

33% positive business outlook

Patient Representative employees have rated RadNet with 2.7 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Patient Representative professionals have an average working experience there. RadNet is rated 21% below average by Patient Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

76 reviews
1.0
Oct 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Techs and other PSRs we're great to work with. It was good to learn new skills working in radiology office. I learned a lot with processing MD orders, medical records, basic coding, and medical terminology. The position itself was not stressful.

Cons

I didn't enjoy seeing how techs and managers got terminated. I understand that one has to be careful when terminating people but the way it was done was very demeaning and was unprofessional. One person had already put in their 2 weeks notice but chose to let them go early. We had to say our goodbyes while they were lurking in the back ground. Also my experience with HR and upper management was conflicting and they seemed to make up rules as they go. Also an employee asked about a raise and was told to look for another job. They only care about the techs and not the front office who work really hard to satisfy the patients and have to deal with them just as much as the techs. Not professional they show favoritism to specific employees.

1.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

clean environment and snacks in the break room

Cons

People are overworked and underpaid. One person does the work of two people, and overtime doe not exist. They overbook appointments so patients end up waiting an hour or more for a procedure. The training was not consistent and lacking. Management only cares about getting MRI and CT scans since those pay the most. Turnover was so high that it took more than four months to hire a new patient service representative. They expect fluency in multiple languages but do not pay the market rate for that. They call at random times of the day to guilt you into covering shifts.

2.0
Apr 24, 2021
Recommend
CEO approval
Business Outlook

Pros

PTO added every pay period 10.5 hours

Cons

EMR systems has too may unsolved errors and glitches people in higher up positions like billing department and IVT do not know what they are doing and people make up their own rules which causes a snowball effect of pointing fingers and blaming others without all having one answer theres a thousands different answers and you have to have less than 1% errors daily with the confusion in the company never to be resolved

Viewing 49 - 51 of 76 Reviews

Glassdoor has 988 RadNet reviews submitted anonymously by RadNet employees. Read employee reviews and ratings on Glassdoor to decide if RadNet is right for you.