Does Railbookers Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Railbookers Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Railbookers Group. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Railbookers Group?

82% of Railbookers Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Railbookers Group 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Railbookers Group?

Account Executive (24) , Travel Consultant (17) , Sales Associate (9) , Marketing (6) , Senior Account Executive (6) , Vacation Consultant (6) , Sales (4) , Customer Service Representative (3) , Inside Sales Representative (3) , Assistant Manager (2) , Business Development Executive (2) , Controller (2) , Financial Analyst (2) , Guest Experience Specialist (2) , Guest Relations (2)

What are the pros of working at Railbookers Group according to real employee reviews?

"Every department is able to work from home so there is just as much opportunity to succeed and advance with the company, but also a really good work/life balance being based out of home." ((in 13 reviews)); "There are nice people there as consultants who would like to do the right thing." ((in 12 reviews)); "They provided good training for the tasks I was expected to do." ((in 9 reviews)); "Great people, leadership that challenges you, a growing and changing work environment that provides opportunity to innovate and make an impact." ((in 7 reviews)); "Career Growth Opportunities – Clear pathways for advancement and opportunities to learn new skills." ((in 6 reviews))

What are the cons of working at Railbookers Group according to real employee reviews?

"Management is poor." ((in 13 reviews)); "managing, low pay but can grow within the company quickly." ((in 9 reviews)); "The following day, my direct manager had a meeting with me to discuss my concerns." ((in 8 reviews)); "There is also a "boys club" vibe among upper management, which is sadly accepted by most employees and is talked about from senior hires to new hires." ((in 7 reviews)); "High pressure" ((in 4 reviews))

What are employees saying about Railbookers Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Railbookers Group layoffs and their outlook for job security at Railbookers Group in 2026.

What are the top reviewed Railbookers Group locations?

Beverly , Laguna Hills , Boston , California City , Chicago , Lake Forest , Los Angeles , Greenville , Salt Lake City , New York , Detroit , Michigan Center , Jacksonville , Mineral Wells , Indianapolis , Anaheim , Irvine , Laguna Niguel , Orange , Tustin , Riverside , Fairfield , Hershey , Kissimmee , Orlando , Belton , Charleston , Spartanburg , Atlanta , Augusta

Railbookers Group reviews

4.2

82% would recommend to a friend

(219 total reviews)

Frank Marini

85% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Senior management

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.0

Compensation and benefits

Railbookers Group has an employee rating of 4.2 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Railbookers Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

2.0

Jul 10, 2024

People move out of the sales role as soon as they can, and theres a reason why...

Account executive

Recommend

CEO approval

Business Outlook

Pros

Inbound Sales Work from Home

Cons

Terrible management (most) Training and actual job expectations are not the same. Top Account Executives have assistants but expect as a new AE you are to achieve those numbers all on your own. Always end up working off the clock if you want to keep your money in your own pocket or others will steal your sales. Will let you do without any warning,

Railbookers Group Response

2y

The Account Executive position at Railbookers Group is dynamic and demands a positive, resilient mindset for success. We set clear expectations up front, and upon joining the sales floor, the Sales Development Team reviews the KPIs required at each milestone to progress through the ramp-up period, ensuring success beyond the initial 120 days. If an individual is unable to show improvement after comprehensive support—including individual coaching, group coaching, and specialized sessions to enhance sales skills and address opportunity areas—the role may not be the right fit. We maintain transparency in these discussions to ensure there are no surprises along the way. Our hiring process is selective to support our rapid growth and ensure our customers and Travel Agent partners receive the best service. With over 300 staff across 5 countries and 33 U.S. states, there are endless opportunities for growth within our organization. We would like to speak with you directly to better understand your perspective, as we strive to ensure all employees, both current and former, have a positive experience with us. Please feel free to reach out to me or anyone in our HR Department at 949-876-6747 or HR@railbookers.com to discuss further. Thank you, Ja’ Net McGhee – Employee Engagement Manager

5.0

Jun 13, 2024

Clear pathways for career growth on an innovative and forward-thinking team

Director of web development

Recommend

CEO approval

Business Outlook

Pros

Railbookers offers clear pathways for career growth with a strong focus on internal promotions, ensuring you can advance within the company. As part of an innovative and forward-thinking team, you'll have the opportunity to embrace new ideas and technologies, keeping us ahead in the travel industry. Additionally, you'll participate in familiarization trips to gain firsthand knowledge of our destinations and products, enhancing your expertise and enriching your travel experiences.

Cons

There really are none unless you do not like working remotely, but we all love it.

5.0

Jun 11, 2024

A Collaborative, Customer-Centric Culture

Director, corporate training

Recommend

CEO approval

Business Outlook

Pros

I love working here! The work-life balance is great and there are always new opportunities to grow and challenge yourself. The environment here is positive and collaborative. Everyone is hardworking, kind, and a lot of fun. We really support each other in putting the customer first. I especially enjoy interacting with colleagues and departments directly in my role. It's really rewarding to solve problems and ensure each training experience is a positive one. There are many opportunities to learn, grow and develop- from onboarding to events and fam trips, it's clear Railbookers wants us all to succeed. The company is very feedback-driven, and management is motivated to help everyone be their best. If you're self-motivated, customer-driven and excited about being at a fast-growing company, this is the place for you. It keeps you on your toes but the rewards are great.

Cons

With a fast-growing company, there are lots of changes. Employees need to be adaptable to succeed.

Viewing 82 - 84 of 219 Reviews

Jobs at Railbookers Group

Customer Support Specialist - Canada (ON/BC)

Remote

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Customer Support Specialist - USA

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Product Build Coordinator

Product Manager, Cruises and Europe

United States

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