Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 7, 2018

Warehouse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing, my advice is to run away

Cons

Everything. The building is hotter then it is outside. They make you work 12+ hour shifts. If you enjoy 60 hour work weeks this place is for you. There is no work/life balance.

5.0
Aug 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice project. Very foreign friendly environment. Nice gym, free meals.

Cons

Asakai's time is too early. It is better to be in afternoon.

2.0
Feb 26, 2018

Hollow leadership and lack of clear direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food Activities Team comradery Early release before holidays

Cons

poor direction lack of clear strategy weak leadership career advancement

Viewing 127 - 129 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.